Michelle Thompson

• Began work here as the policy writer to help the new company achieve accreditation by creating over 70 new policies and procedures.
• Managed payroll and timekeeping to track hours and accurately pay employees.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Developed comprehensive job descriptions to attract qualified candidates while accurately reflecting position requirements and responsibilities.

• Filled in as interim store manager during management transition.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.

I have returned to school to further my education. I took a break from work for a time but have returned to the workforce part time while attending school part time.

• Streamlined communication between teachers and parents to foster a collaborative learning environment.
• Oversaw the recruitment, hiring, and onboarding process for new teachers.
• Mentored new teachers through observation, feedback, and professional development opportunities.
• Managed payroll and timekeeping to track hours and accurately pay employees.
• Created all policies and procedures, aligning the center with best practices.