Summary
Overview
Work History
Education
Skills
Volunteer Positions
Timeline
Generic

Michelle Thomson

Buford,Georgia

Summary

Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.

Overview

20
20
years of professional experience

Work History

Insurance Agent Assistant

Crown Financial Solutions
10.2019 - Current
  • Served as point-of-contact for potential and existing Medicare and Marketplace insurance customers.
  • Completed sales documentation and collected signatures to finalize purchases.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Created and maintained detailed financial commissions processes and procedures to drive efficiency and accuracy in payments.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Bookkeeper

NPUMC
09.2012 - Current
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Completed payroll for employees and maintained detailed records of procedures.

Barista Shift Supervisor

Billy Goat Coffee Cafe
06.2007 - 06.2008
  • Educated and trained staff members and scheduled their shifts
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Taught the shop accounting system to key associates and ensured their understanding of accounting measures and practices
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Office Administrator

Arlington Medical Resources
08.2004 - 04.2007
  • Reconciled account files and produced monthly reports.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Coordinated and compiled paychecks for payroll
  • Generated all market research mass mailings.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Education

Master of Science - Geology

University of Tennessee
Knoxville, TN
05.1997

Continuing Education Certification - Fundamentals of Human Resources Management

Central Piedmont Community College
Charlotte, NC
2007

Skills

  • Payroll Administration
  • Financial Recordkeeping
  • Bookkeeping Software
  • Financial statements expertise
  • Quickbooks
  • Accounting
  • MS Office expert
  • General Ledger Management
  • Bank Reconciliation
  • Payroll Processing
  • Payroll Oversight
  • Information Protection

Volunteer Positions

Shadburn Ferry Homeowner Association

Treasurer: 2009-2013

Buford Youth Lacrosse Association

Treasurer: 2015-2024

Responsible for reviewing, posting and paying operating expenses. Prepared monthly financial statements. Reconciled bank statements and prepared annual budgets for approval. Created dues invoices. Collected, deposited and tracked incoming payments. Generated reports and followed up on past due invoices. Prepared and filed yearly federal tax returns. Created and distributed yearend financial statements to distribute board members.

Timeline

Insurance Agent Assistant

Crown Financial Solutions
10.2019 - Current

Bookkeeper

NPUMC
09.2012 - Current

Barista Shift Supervisor

Billy Goat Coffee Cafe
06.2007 - 06.2008

Office Administrator

Arlington Medical Resources
08.2004 - 04.2007

Master of Science - Geology

University of Tennessee

Continuing Education Certification - Fundamentals of Human Resources Management

Central Piedmont Community College

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Michelle Thomson