Michelle Toleu
Saint Johns,FL
Summary
Motivated employee with 31 years of experience in grocery/customer service industry. Cheerful when assisting customers and coworkers, with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
49
49
years of professional experience
Work History
Cashier
Safeway
Saint Helena, CA
05.1991 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Frozen Food Manager
Safeway
Saint Helena, CA
01.2020 - 11.2020
- Built displays and hung signage for products.
- Stocked merchandise in freezers and coolers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Produce Clerk
Safeway
Saint Helena, CA
01.2002 - 01.2019
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Skills
- Adaptability and Flexibility
- Team Goals
- Dependable and Cooperative
- Product Stocking and Rotation
- Loading and Unloading
- Team Contribution
- Customer Service
- Electric Pallet Jacks
- Displays and Showcases
Timeline
Frozen Food Manager
Safeway
01.2020 - 11.2020
Produce Clerk
Safeway
01.2002 - 01.2019
Cashier
Safeway
05.1991 - 06.2022
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