Michelle Torres
New York,NY
Summary
Dynamic professional with experience at NYC Parks & Recreation, excelling in grounds maintenance and office administration. Proven ability to enhance operational efficiency through effective scheduling and document management. Skilled in using Excel for data organization and committed to delivering exceptional customer service while ensuring safety compliance in park facilities.
Experienced with performing accurate EKG tests and analyzing results for precise cardiac assessments. Utilizes patient-centered care and advanced EKG technology to support healthcare teams. Knowledge of maintaining equipment and ensuring compliance with medical standards.
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
City Park Worker
NYC Parks & Recreation
09.2022 - 01.2025
- Maintained park cleanliness through routine litter removal and waste management practices.
- Assisted in landscaping tasks, including planting, weeding, and mulching flower beds.
- Operated park maintenance equipment such as mowers, trimmers, and blowers efficiently.
- Monitored park facilities for safety compliance and reported maintenance issues promptly.
- Trained new staff on operational procedures and best practices for park maintenance activities.
- Assisted in inventory management of maintenance supplies to ensure availability when needed for various tasks.
- Contributed to a well-organized park environment through regular trash removal and litter control.
- Collaborated with team members to enhance recreational areas and ensure visitor satisfaction.
Office Clerical Aide
NYC Parks & Recreation
05.2019 - 09.2022
- Managed scheduling and logistics for departmental events and activities.
- Assisted in maintaining accurate records and files, ensuring data integrity.
- Coordinated communication between staff and management to facilitate operations.
- Streamlined office processes, enhancing efficiency in administrative tasks.
- Implemented filing system improvements that increased document retrieval speed.
- Provided exceptional customer service to clients, responding to questions effectively.
- Assisted with daily clerical tasks, resulting in a streamlined workflow for the entire team.
- Updated and maintained database systems, office files, inventory, and mailing lists.
Human Resources Assistant/Front Desk Receptionist
Busy Bee Cleaning
05.2018 - 09.2018
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Managed employee onboarding, facilitating training sessions and orientation for new hires.
- Streamlined HR documentation processes, enhancing accuracy and compliance with company policies.
- Assisted in maintaining employee records, ensuring confidentiality and data integrity within HR systems.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
Education
GED -
CUNY Queens Educational Opportunity
Jamaica, NYNo Degree - EKG And Phlebotomy Technician
Renaissance Technical Institute
New York, NY06-2025
Skills
- Hand tool proficiency
- Grounds maintenance
- Document management
- Filing systems
- Database maintenance
- Scheduling appointments
- Valid Driver's license
- Medical terminology
- Excel spreadsheets
- Office administration
Certification
- CET - EKG Technician
- PT - Phlebotomy Technician
Languages
Spanish
Professional Working
Timeline
City Park Worker
NYC Parks & Recreation
09.2022 - 01.2025
Office Clerical Aide
NYC Parks & Recreation
05.2019 - 09.2022
Human Resources Assistant/Front Desk Receptionist
Busy Bee Cleaning
05.2018 - 09.2018
GED -
CUNY Queens Educational Opportunity
No Degree - EKG And Phlebotomy Technician
Renaissance Technical Institute
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