Michelle Torres

I am currently a line worker and a manifestor. Whenever I work on the line we are moving fast pace packaging up bags of chicken into boxes. We also make boxes and put labels on the boxes. Whenever I manifest, I am doing paper work/ computer work. I make tickets of tanks that are ready to be weight out and shipped for the customer. I open and close up batches also.

I also was a Top Host, I helped interview and train new workers. I was trained to do payroll; I worked with marketing by promoting the restaurant on social medias during office work hours. I know how to open and close drawers.

• Provided exceptional customer service, ensuring positive dining experiences and high satisfaction levels.
• Managed multiple tables efficiently during peak hours, demonstrating strong time management skills.
• Handled cash and electronic payments accurately, ensuring secure transactions for customers.
• Developed menu knowledge to effectively recommend dishes and enhance customer engagement.
• Resolved customer complaints promptly, improving guest retention through effective problem-solving skills.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.