Michelle Toups-Dol
Slidell,LA
Summary
Accomplished Medical Records and Health Information Coordinator with a proven track record at MSA Source, enhancing client relationships, ensuring compliance with regulations and meeting deadlines. Skilled in collecting, verifying accurate client information, preparing and developing a timeline of medical records. Expert in managing confidential patient data and medical terminology, coupled with exceptional interpersonal abilities. Demonstrates a keen ability to prioritize tasks and communicate effectively.
Overview
11
11
years of professional experience
Work History
Medical Records and Health Information Coordinator
MSA Source
09.2023 - Current
- Establish and maintain good relationships with clients ensuring a positive experience with the company.
- Conduct referral and intake operations following compliance with HIPAA regulations through diligent management of confidential patient data.
- Verified accuracy of patient information in medical records.
- Sorted and distributed incoming and outgoing medical records.
- Identify comorbidity, ICD codes, and place documents in date order.
- Identify and resolve discrepancies and errors medical records and referrals.
- Request and process rated ages.
- Assign prepared cases to allocator.
Medical Records Coordinator
Cobalt
01.2017 - 04.2019
- Processed medical records requests from clients according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Identified comorbidity, ICD codes, and placed medical records in date order.
- Requested, received, and processed rated ages within company guidelines.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
Medical Records Coordinator
EZ MSA
11.2013 - 03.2014
- Identified comorbidity, ICD codes, and placed medical records in date order.
- Requested, received, and processed rated ages within company guidelines.
- Kept accurate log of requests for medical information and records.
- Processed medical records requests from clients according to facility, state, and federal law.
- Maintained accuracy, completeness, and security for medical records and health information.
Education
LPN - Nursing
Prince William County Practical Nursing
Manassas, VA04.2011
Skills
- HIPAA knowledge
- Patient confidentiality
- Interpersonal abilities
- Healthcare compliance
- Medical terminology
- knowledge of ICD codes
- Proficient in Microsoft Office, Windows applications and Adobe
- Manage multiple tasks and prioritize tasks to meet deadlines
- Works independently
- Strong communication skills
Timeline
Medical Records and Health Information Coordinator
MSA Source
09.2023 - Current
Medical Records Coordinator
Cobalt
01.2017 - 04.2019
Medical Records Coordinator
EZ MSA
11.2013 - 03.2014
LPN - Nursing
Prince William County Practical Nursing