Michelle Tripi
Las Vegas
Summary
Seasoned Executive/Personal Assistant with over a decade of experience supporting high-level executives, including CSO, CPO and CFO of an online gaming company, Vice Presidents of a major casino and the Owner/Managing Partner of a leading nightlife company. Known for impeccable verbal and written communication, strong interpersonal skills, and a proven ability to manage complex schedules, travel, and personal affairs with discretion and efficiency. Seeking a role with a top executive where I can leverage my expertise to streamline and enhance both professional and personal operations.
Overview
20
20
years of professional experience
Work History
Executive Assistant II
Skillz
11.2023 - Current
- Assistant to CSO, Head of Talent Acquisition, Head of People Op's and most recently CFO
- Handled confidential and sensitive information with discretion and tact.
- Managed extensive executive calendars and email.
- Coordinating all aspects of travel arrangements including International travel for multiple members of the team and the Board of Directors.
- Processed expenses and reimbursements for executive team.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
Executive/Personal Assistant to Managing Partner
Tao Group
10.2013 - 11.2023
- Managed all aspects of the partner’s professional and personal life with discretion and precision.
- Boosted executive productivity by expertly handling complex calendars and inboxes, drafting timely communications, and creating a streamlined system for email triage and prioritization.
- Prepared agendas, briefing materials, and follow-ups to facilitate productive board meetings and executive sessions.
- Planned and executed high-profile events, ensuring flawless logistics and exceptional attendee experiences.
- Coordinated intricate domestic and international travel arrangements for both business and personal purposes, including detailed itineraries and contingency planning.
- Maintained oversight of personal scheduling, household operations, and budgets across multiple residences, including supervision of personal staff and service providers.
- Led coordination of special projects and one-off initiatives, adapting quickly to shifting priorities and stakeholder needs.
Casino Host
MGM Grand Hotel & Casino
12.2012 - 10.2013
- Built and nurtured strong relationships with casino guests to drive customer loyalty and long-term revenue growth.
- Made strategic credit decisions for high-limit players in both table games and slots, balancing risk with relationship value.
- Maximized casino profitability by proactively tracking player activity to identify and engage high-value guests.
- Resolved guest issues quickly and professionally, preserving satisfaction and reinforcing brand trust.
- Boosted player retention by offering tailored experiences and exceptional personalized service.
- Maintained a consistent presence on the casino floor to engage guests during visits and special events, reinforcing VIP relationships and enhancing the overall guest experience.
Executive Assistant
MGM Grand Hotel & Casino
03.2006 - 12.2012
- Casino Marketing Assistant to Four Vice Presidents
- Provided comprehensive guest services support for high-value casino guests, including communication, room bookings, show and dining reservations, transportation arrangements, and special requests.
- Managed executive calendars, scheduled meetings and appointments, and coordinated travel to ensure optimal use of time.
- Screened and triaged incoming calls and emails, responding on behalf of executives and ensuring timely follow-up.
- Handled sensitive and confidential information with the utmost discretion and professionalism.
VIP Services – Casino Host Specialist
MGM Grand Hotel & Casino
08.2005 - 03.2006
- Managed comprehensive reservations and itinerary planning for Casino Hosts and VIP guests, including hotel accommodations, dining, shows, transportation, and exclusive events.
- Leveraged deep knowledge of casino amenities and gaming options to personalize guest experiences and drive engagement.
- Delivered high-touch service by actively listening and responding to guest needs with professionalism and discretion, enhancing satisfaction and loyalty.
- Built strong working relationships with multiple casino hosts, supporting their efforts to retain and grow VIP clientele through exceptional behind-the-scenes coordination and follow-through.
Education
Associates Degree - Travel & Tourism Management
Bryant & Stratton College
Williamsville, New YorkSkills
- Executive Support: Adept at providing high-level administrative assistance to senior leadership, ensuring seamless daily operations
- Meticulous Attention to Detail: Known for precision and thoroughness across all tasks, from document review to logistics coordination
- Strong Problem Solver: Proactively identifies challenges and implements effective, timely solutions to support executive productivity
- Expense Reporting: Skilled in accurate, on-time processing and reconciliation of expense reports in compliance with company policy
- Calendar Management: Expert in managing complex and dynamic schedules, including prioritizing meetings and avoiding conflicts
- Travel Coordination: Plans and books domestic and international travel, ensuring cost-effectiveness and itinerary alignment with business needs
- Document Preparation: Drafts, edits, and formats business documents, presentations, and reports with clarity and professionalism
Timeline
Executive Assistant II
Skillz
11.2023 - Current
Executive/Personal Assistant to Managing Partner
Tao Group
10.2013 - 11.2023
Casino Host
MGM Grand Hotel & Casino
12.2012 - 10.2013
Executive Assistant
MGM Grand Hotel & Casino
03.2006 - 12.2012
VIP Services – Casino Host Specialist
MGM Grand Hotel & Casino
08.2005 - 03.2006
Associates Degree - Travel & Tourism Management
Bryant & Stratton College
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