Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michelle Troxler

Bremerton,WA

Summary

Seasoned customer service employee with a proven track record. Demonstrating exceptional service-oriented mindset and inventory management skills. Excelled in creating supportive educational environments and managing high-volume events, showcasing a blend of analytical prowess and product knowledge to enhance customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Paraeducator

Sequim School District
04.2021 - 11.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.

Bartender

Wind Rose Cellars
06.2021 - 10.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.

Red Dog Coffee

Red Dog Coffee Co.
06.2020 - 09.2020
  • Complied with company and OSHA safety rules and regulations as well as all Washington state food handlers regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Assistant Manager/Barista

Hurricane Coffee Company
03.2015 - 03.2020
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

High School Diploma -

Sequim Senior High School
Sequim, WA
06.2014

Skills

  • Basic accounting
  • Payment Processing
  • Cash Register Operation
  • Inventory
  • Service-oriented mindset
  • Product and service knowledge

Certification

  • Food Handlers Permit
  • Washington MAST permit

Timeline

Bartender

Wind Rose Cellars
06.2021 - 10.2021

Paraeducator

Sequim School District
04.2021 - 11.2021

Red Dog Coffee

Red Dog Coffee Co.
06.2020 - 09.2020

Assistant Manager/Barista

Hurricane Coffee Company
03.2015 - 03.2020

High School Diploma -

Sequim Senior High School

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Michelle Troxler