Years of healthcare experience
Michelle Tuffs
Personal Assistant
Alpharetta,GA
Summary
- Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker and correspondence management.
- Proficient in organizing medications, appointments and personal activities.
- Meticulous southern chef eager to create unique and delicious dishes suited for the people I care for. Creative and dedicated to staying up-to-date with food trends.
Overview
7
7
4
4
Certifications
Work History
Caregiver/Personal Assistant
Ann Greer
12.2022 - Current
- Perform housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Prepared nutritious meals
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements..
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Private Care Provider
Pearl Rosenburg
03.2021 - 02.2022
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients'' independence through personalized assistance with daily activities.
- Ensured a safe and secure environment for patients by maintaining a clean and organized living space.
Medical Records Clerk
North Fulton Ear Nose & Throat
06.2019 - 10.2020
- Fulfilling all medical records requests for patients, DFCS, attorneys and other medical facilities
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Protected vital patient information through proper storage techniques and disaster recovery planning efforts.
- Managed record retention schedules, ensuring legal compliance and efficient use of storage space.
- Sorted and distributed incoming and outgoing medical records.
Naturopath Blogger
Nutritionally Yours
04.2018 - 04.2019
- Prep and edit 300 word blogs educating patients about supplements, test kits and health conditions.
- Stayed current with advances in naturopathic medicine by attending conferences, workshops, and continuing education courses regularly.
- Enhanced clinic reputation with a high level of professional conduct, ethical decision-making, and patient-centered care.
- Created content for websites and online publications.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Healthcare/Nurse Assistant
Arbor Terrace - Comfort Keepers
12.2017 - 04.2018
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
Education
Insurance License - Insurance
Americas Professor
Norcross, GA09.2018
Skills
- Blogging
- Insurance Sales
- Writing Skills
- Proofreading
- Public Relations
- Hospital Experience
- Managed Care
- Cold Calling
- Hospice Care
- Office Management
- Event Planning
- Social Media Management
- Account Management
Time Management
Elderly Care
Respectful and Compassionate
Problem-Solving
Housekeeping
Meal Preparation
Dementia Care
Medical record-keeping
Documentation
Hoyer Lifting Equipment
Complex Problem-Solving
Records Management
Critical Thinking
Decision-Making
Certified in CPR/AED
Certification
- Property & Casualty License
- Life & Health Insurance License
- Insurance Producer License
Timeline
Caregiver/Personal Assistant
Ann Greer
12.2022 - Current
Private Care Provider
Pearl Rosenburg
03.2021 - 02.2022
Medical Records Clerk
North Fulton Ear Nose & Throat
06.2019 - 10.2020
Naturopath Blogger
Nutritionally Yours
04.2018 - 04.2019
Healthcare/Nurse Assistant
Arbor Terrace - Comfort Keepers
12.2017 - 04.2018
Insurance License - Insurance
Americas Professor