Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Michelle Tuffs

Michelle Tuffs

Personal Assistant
Alpharetta,GA

Summary

  • Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker and correspondence management.
  • Proficient in organizing medications, appointments and personal activities.
  • Meticulous southern chef eager to create unique and delicious dishes suited for the people I care for. Creative and dedicated to staying up-to-date with food trends.

Overview

7
7

Years of healthcare experience

4
4

Certifications

Work History

Caregiver/Personal Assistant

Ann Greer
12.2022 - Current


  • Perform housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Prepared nutritious meals
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements..
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Private Care Provider

Pearl Rosenburg
03.2021 - 02.2022
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients'' independence through personalized assistance with daily activities.
  • Ensured a safe and secure environment for patients by maintaining a clean and organized living space.

Medical Records Clerk

North Fulton Ear Nose & Throat
06.2019 - 10.2020
  • Fulfilling all medical records requests for patients, DFCS, attorneys and other medical facilities
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
  • Protected vital patient information through proper storage techniques and disaster recovery planning efforts.
  • Managed record retention schedules, ensuring legal compliance and efficient use of storage space.
  • Sorted and distributed incoming and outgoing medical records.

Naturopath Blogger

Nutritionally Yours
04.2018 - 04.2019
  • Prep and edit 300 word blogs educating patients about supplements, test kits and health conditions.
  • Stayed current with advances in naturopathic medicine by attending conferences, workshops, and continuing education courses regularly.
  • Enhanced clinic reputation with a high level of professional conduct, ethical decision-making, and patient-centered care.
  • Created content for websites and online publications.
  • Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.

Healthcare/Nurse Assistant

Arbor Terrace - Comfort Keepers
12.2017 - 04.2018
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.

Education

Insurance License - Insurance

Americas Professor
Norcross, GA
09.2018

Skills

  • Blogging
  • Insurance Sales
  • Writing Skills
  • Proofreading
  • Public Relations
  • Hospital Experience
  • Managed Care
  • Cold Calling
  • Hospice Care
  • Office Management
  • Event Planning
  • Social Media Management
  • Account Management

Time Management

Elderly Care

Respectful and Compassionate

Problem-Solving

Housekeeping

Meal Preparation

Dementia Care

Medical record-keeping

Documentation

Hoyer Lifting Equipment

Complex Problem-Solving

Records Management

Critical Thinking

Decision-Making

Certified in CPR/AED

Certification

  • Property & Casualty License
  • Life & Health Insurance License
  • Insurance Producer License

Timeline

Caregiver/Personal Assistant

Ann Greer
12.2022 - Current

Private Care Provider

Pearl Rosenburg
03.2021 - 02.2022

Medical Records Clerk

North Fulton Ear Nose & Throat
06.2019 - 10.2020

Naturopath Blogger

Nutritionally Yours
04.2018 - 04.2019

Healthcare/Nurse Assistant

Arbor Terrace - Comfort Keepers
12.2017 - 04.2018

Insurance License - Insurance

Americas Professor

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Michelle TuffsPersonal Assistant