Michelle Tuller
Boca Raton,FL
Summary
Accomplished Office Manager with a proven track record at Ear Nose and Throat Physicians, adept in enhancing team productivity and financial management. Skilled in office management and customer service, I significantly reduced medical billing errors by implementing best practices. My expertise in data entry and ability to maintain confidentiality underpins my success in streamlining operations and improving efficiency.
Overview
31
31
years of professional experience
Work History
Office Manager
Ear Nose and Throat Physicians
02.1997 - 10.2024
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained knowledge of standardized medical billing codes.
- Reduced errors in medical billing by implementing standardized coding guidelines and best practices.
- Assisted in training new staff members on medical billing software, processes, and procedures for seamless integration into the team.
Medical Assistant
Family Medicine Center
01.1994 - 12.1996
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Associate of Science - Medical Assisting
New England Institute of Technology
West Palm Beach, FL01.1994
Skills
- Office Management
- Data Entry
- Billing
- Scheduling and calendar management
- Payroll Processing
- Mail handling
Timeline
Office Manager
Ear Nose and Throat Physicians
02.1997 - 10.2024
Medical Assistant
Family Medicine Center
01.1994 - 12.1996
Associate of Science - Medical Assisting
New England Institute of Technology
Similar Profiles
Martha Veronica VenegasMartha Veronica Venegas
Medical Assistant at Tucson Ear, Nose & ThroatMedical Assistant at Tucson Ear, Nose & Throat
Trisha LeeTrisha Lee
Certified Clinical Medical Assistant at ENT (Ear, Nose & Throat & Allergy AssociatesCertified Clinical Medical Assistant at ENT (Ear, Nose & Throat & Allergy Associates
Kimberley CottinghamKimberley Cottingham
Front Office Supervisor at Ear, Nose & Throat CenterFront Office Supervisor at Ear, Nose & Throat Center
Isabelle DimantIsabelle Dimant
High School Newspaper Editor in Chief at The Torch @Olympic Heights Community High SchoolHigh School Newspaper Editor in Chief at The Torch @Olympic Heights Community High School
Reynoldson VolcyReynoldson Volcy
Newspaper Carrier at Merci Bon Services IncNewspaper Carrier at Merci Bon Services Inc