Summary
Overview
Work History
Education
Skills
Timeline
Michelle Turcotte

Michelle Turcotte

Administrative Assistant

Summary

Focused and diverse professional with a successful history in both the public and private sectors. Easily adapts to meet goals and is committed to continuous professional growth. A quick-learning team player with effective communication and organization skills who always strives to produce positive result.

Overview

15
15
years of professional experience

Work History

Early Childhood Educator /Preschool Educator

La Petite École Vision
Chicoutimi , QC
2019.08 - Current
  • English second language educator to French primary language pre-school aged children in preparation for english primary school education
  • Sole educator working independently with class of 11 children
  • Educated students in foundational concepts such as shapes, numbers and letters by delivering high quality hands on learning activities
  • Applied play-based strategies to provide diverse approaches to learning.
  • Enhanced sensory and perceptual-motor skills, language, cognition and memory development, by employing both traditional and modern educational strategies and techniques.
  • Implemented "whole child" pedagogical approach including but not limited to: sense of self, social development/awareness, problem solving, personal responsibility, environmental influence etc.
  • Develop lesson plans utilizing pedagogical toolbox to deliver literacy, music, creation, expression in coordination with scaffolding of knowledge, cognitive conflict, questioning, exploration, motor skills etc.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • 3 yearly evaluations of students followed with in depth parent teacher meetings to develop strategies in overcoming difficulties and to further enhance strengths
  • Handled daily administrative tasks efficiently to minimize time away from children.

Early Childhood /School Aged Care Provider

Military Family Resource Center
Alouette , QC
2018.01 - 2019.10
  • Childcare provider in 3 programs : before / after school care, Pre-school educator, Respite childcare provider
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Consulted with families to discuss activities and behaviors of each child.
  • Planned and managed learning-focused, imaginative and play-oriented activities for children.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Handled daily administrative tasks efficiently to minimize time away from children.

Clinical Nurse

Dr. Wendy Graham
North Bay , ON
2016.07 - 2017.09
  • Interview patients to obtain medical information, weight and height measurements and vital signs, evaluate patient histories, complaints and current symptoms.
  • Assess patient conditions by performing thorough examinations and asking appropriate medical questions.
  • EMR to track patient status, treatments and outcomes while maintaining complete data confidentiality in compliance with privacy regulations.
  • Monitor patients, evaluate results and recommend further courses of treatment to quickly improve patient outcomes.
  • Demonstrate knowledge of technical procedures and proper equipment use.
  • Provide counseling to patients and families and refer patients to other treatment facilities.
  • Office administration and data input, billing, filing, fielding phone calls, office supply management etc.

Logistics Manager

Embassy Of Canada - Washington, DC
Colorado Springs , Colorado
2011.09 - 2013.09
  • Canadian Forces Support Unit - Peterson Air Force Base NORAD
  • Various responsibilities outside of role to include but not limited to finance proposals, travel claims management, building management/maintenance
  • DRML finance program certification
  • Solely responsible for 20,000$ revolving budget
  • Procurement of goods and services for CFSU
  • Coordination / support of Forces members relocation, household freight, and PMV
  • Liaison between shipping providers, freight drivers, Forces members, and Brookfield service provider
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Directed shipping and receiving of wide range of products.
  • Inventory management on site and in coordination with off site materials suppliers
  • Support liaison to Canadian Forces NORAD commander and staff in regard to goods and services locally and internationally

Medical Office Assistant / Patient Care Provider

Pikes Peak Urology Clinic
Colorado Springs , Colorado
2005.06 - 2011.09
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms and allergies, obtained and documented vital signs
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures independently and gathered patient data for interpretation by physician.
  • Collect, process, and prepare specimens for laboratory testing
  • Prepared equipment and procedure rooms following sterile protocol
  • Clean, sanitize, and sterilize instruments and medical equipment
  • Acted as surgical assistant in minor surgical and lazer procedures
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Office administration, answering phones, filing, billing, insurance coordination, appointment setting, referrals, prescriptions, communication incoming and outgoing
  • Dashboard, Excel, Word, EMR, Universal Billing etc.

Education

Diploma And Certification - Allied Health Sciences - Medical Assisting

Bryman College , Tacoma, Wa
2004

Skills

  • Excellent Verbal and Written Communication
  • Functional French
  • Clerical Support
  • Computer Literacy
  • Data Entry
  • Success under pressure
  • Appointment Coordination / Schedule & Calendar Management
  • Strong Organizational Skills
  • Task Prioritization
  • Research and Analytical Skills

Timeline

Early Childhood Educator /Preschool Educator - La Petite École Vision
2019.08 - Current
Early Childhood /School Aged Care Provider - Military Family Resource Center
2018.01 - 2019.10
Clinical Nurse - Dr. Wendy Graham
2016.07 - 2017.09
Logistics Manager - Embassy Of Canada - Washington, DC
2011.09 - 2013.09
Medical Office Assistant / Patient Care Provider - Pikes Peak Urology Clinic
2005.06 - 2011.09
Bryman College - Diploma And Certification, Allied Health Sciences - Medical Assisting
Michelle TurcotteAdministrative Assistant