Michelle Turner
Fort Collins,CO
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Supervisor of Operations
UCHealth
11.2020 - Current
- Business development, currently running 6 cardiology clinics with 20 direct reports
- Cardiac budget constraints- currently working on $30.5+ million yearly budget
- Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff.
- Performs or assists with performance evaluations and disciplinary actions. Assesses quality of services delivered and facilitates staff development programs.
- Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
- Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints.
Business Owner/Operator
Burns And McCoy
10.2014 - 03.2021
- Took company from $18k revenue to over $2 million revenue by year 2.
- Grew company from 1 local store to international distribution within 2 1/2 years of operation.
- Created all food safety materials.
- Set up FDA and State of Colorado safety audit control system.
- Point of contact for buyers and wholesale account holders
- Food safety plan development and management.
Department Administrative Assistant
UCHealth University Of Colorado Hospital
09.2018 - 11.2020
- Provides project support as assigned, including research, data collection, and report preparation.
- Compiles data for scheduled or special reports. Maintains databases and spreadsheets to track information.
- Coordinates meetings, conferences, special events, appointments and travel arrangements.
- Supports standing committees as assigned, including schedule, agenda preparation, minutes and follow-up.
Education
Bachelor of Healthcare Administration - Healthcare Administration
Steven's Henager Utah
West Haven, UT08.2011
Skills
- Recruitment and Hiring
- Maintenance Oversight
- Budget Planning
- Staff Evaluation
- Research and Data Analysis
- Specification Writing
- Compliance Monitoring
- Regulatory Compliance
- Standards Development
- Facilities Inspection
- Payroll and budgeting
- Motivational Leadership
- Policy and procedure modification
Timeline
Supervisor of Operations
UCHealth
11.2020 - Current
Department Administrative Assistant
UCHealth University Of Colorado Hospital
09.2018 - 11.2020
Business Owner/Operator
Burns And McCoy
10.2014 - 03.2021
Bachelor of Healthcare Administration - Healthcare Administration
Steven's Henager Utah
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