Michelle Ulzheimer-Peck
Harrisburg,PA
Summary
Mature LPN with 25 years of nursing supervisory experience. Exhibits strong knowledge base in federal, state and local guidelines. Proven communication skills and collaborates with team to increase engagement and improve productivity.
Overview
12
12
years of professional experience
Work History
Director of Wellness
Amoroso Wellness
York, PA
12.2022 - Current
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
Dayshift Nursing Supervisor
Paramount Senior Living
Maytown, PA
05.2017 - 12.2022
- Provided direct nursing care and treatments to assigned patients, including wound care, administering medications, and monitoring vital signs.
- Collaborated with other healthcare professionals to ensure optimal patient care outcomes.
- Monitored and documented changes in patient's condition, as well as responses to treatments and interventions.
- Performed administrative duties such as filing documents into medical records, scheduling appointments, and completing insurance forms.
- Observed patients for signs of physical or emotional distress and reported any changes to physicians or supervisors immediately.
- Maintained a safe environment by adhering to safety protocols and regulations set forth by the facility.
- Assisted with admissions and discharges of patients; providing support during transfer process from one unit to another or from hospital to home setting.
- Conducted pre-admission assessments for new patients; obtaining pertinent information regarding health history, current complaints, allergies.
Director of Wellness
Elmcroft Assisted Living
Shippensburg, PA
01.2013 - 05.2017
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
Education
Personal Care Administrator's License -
PEPP Unlimited
Doylestown, PA10.2010
LPN - Nursing
Franklin County Practical Nursing
Chambersburg, PA06.1997
Skills
- Decision-Making
- Relationship Building
- Process Improvements
- Direct Patient Care
- Documentation and Reporting
- Work Planning and Prioritization
- Recruiting and Hiring
- Policy Development
- Nurse Education and Training
- Policies Compliance Enforcement
- Personnel Evaluations
- Shift Scheduling
- Strong Work Ethic
- Leadership and Guidance
- Team Supervision
- First Aid and CPR
- Discharge and Transfer Procedures
- Verbal and Written Communication
- Critical Thinking
- Effective Multitasking
Timeline
Director of Wellness
Amoroso Wellness
12.2022 - Current
Dayshift Nursing Supervisor
Paramount Senior Living
05.2017 - 12.2022
Director of Wellness
Elmcroft Assisted Living
01.2013 - 05.2017
Personal Care Administrator's License -
PEPP Unlimited
LPN - Nursing
Franklin County Practical Nursing
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