Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Urbina

Houston,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Police Officer

Alief ISD Police Department
Houston, Texas
02.2024 - Current
  • Prepared detailed reports on incidents and arrests made.
  • Ensured compliance with local laws by performing periodic safety inspections of businesses.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
  • Patrolled crowds during events to preserve order and promote security.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Conducted daily patrols of school grounds to ensure the safety of students and faculty.
  • Participated in community outreach programs designed to improve relations between the school district and local law enforcement agencies.
  • Maintained a visible presence in classrooms, hallways, and other areas on campus.
  • Assisted law enforcement agencies with investigations related to criminal activity on campus.
  • Maintained high levels of alertness throughout shifts.
  • Developed relationships with students by engaging in conversations and activities.
  • Intervened when necessary to prevent potential conflicts from escalating into violence.
  • Provided support to school staff with discipline issues involving students.

Patrol Deputy

Harris County Constable's Office Precinct 4
Spring, TX
10.2023 - 01.2024
  • Provided law enforcement services and protected property and citizens by patrolling.
  • Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Prepared detailed reports on incidents and arrests made.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Responded to emergency calls for service and provided assistance as needed.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Issued traffic tickets and wrote incident reports according to commissioner specifications.

Teacher

Misspatty Cake Center
Housto, TX
07.2021 - 10.2023
  • Prepared educational materials and resources that support curriculum objectives.
  • Communicated regularly with parents regarding their child's progress or behavioral issues.
  • Assisted with toilet training and diaper changing when necessary.
  • Monitored student progress to ensure cooperation and growth.
  • Created and maintained a clean, organized, and stimulating environment conducive to learning.
  • Maintained accurate records of children's attendance, progress, and health concerns.
  • Encouraged children's curiosity and exploration through interactive learning activities.
  • Developed and enforced positive strategies to encourage good behavior.
  • Participated in staff meetings and professional development workshops.
  • Taught children foundational skills in colors, shapes and letters.

Customer Service Cashier

Baloch Grill & Desserts
Sugarland, TX
06.2020 - 07.2021
  • Maintained cleanliness and presentation of stock room and production floor.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Ensured all dishes were presented attractively before serving to customers.
  • Followed established cash handling procedures when collecting payment from customers.
  • Packaged and bagged cooked food and prepared items.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed variety of duties related to food service.

Education

Associate of Science - Criminal Justice

HCC- Online
1300 Holman St, Houston, TX 77004
08-2023

Peace Officer License - Police Academy

HCC Northeast Campus
555 Community College
08-2023

High School Diploma -

Westbury High School
11911 Chimney Rock Rd. Houston, TX 77035
06-2020

Skills

  • Community engagement
  • Police reports
  • Fingerprinting
  • Multilingualism
  • Conflict de-escalation
  • Cultural awareness
  • Search and seizure procedures
  • Evidence collection protocols

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Police Officer

Alief ISD Police Department
02.2024 - Current

Patrol Deputy

Harris County Constable's Office Precinct 4
10.2023 - 01.2024

Teacher

Misspatty Cake Center
07.2021 - 10.2023

Customer Service Cashier

Baloch Grill & Desserts
06.2020 - 07.2021

Associate of Science - Criminal Justice

HCC- Online

Peace Officer License - Police Academy

HCC Northeast Campus

High School Diploma -

Westbury High School

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