Hong VAN
Phoenix,AZ
Summary
Reliable and detail-oriented administrative professional with 10+ years in customer service, banking, and records management, combined with recent experience as a Stay-at-Home Parent. Highly organized, skilled in handling confidential information, maintaining accurate records, coordinating schedules, and communicating professionally with families and offices. Seeking a School Registrar role where organization, accuracy and dependability are essential.
Overview
2026
2026
years of professional experience
Work History
Primary Caregiver
Stay At Home Parent
2019 - Current
- Provided compassionate care to individuals, improving daily living activities and overall well-being.
- Coordinated and maintained comprehensive records for daily household operations and scheduling activities.
- Ensured integrity of physical and digital records to optimize organizational efficiency.
- Oversaw appointment scheduling and deadline management, ensuring effective communication with schools and administrative offices.
- Verified and maintained accuracy of confidential personal information.
- Coordinated calendar tracking and follow-up activities to prevent missed deadlines.
- Managed multiple priorities with strong organizational skills and discretion.
Customer Service Representative
RoadRunner Pharmacy
2011 - 2019
- Entered and organized electronic records, facilitating easy access and retrieval of information.
- Responded to and resolved inquiries through high-volume phone calls, ensuring a professional and courteous approach.
- Coordinated discussions with families and providers to ensure accurate documentation and billing compliance.
- Upheld rigorous confidentiality and compliance standards to protect sensitive information.
- Processed prescription orders efficiently, ensuring timely fulfillment and delivery to customers.
Bank Teller
Wells Fargo Bank
2008 - 2011
- Managed accurate processing of sensitive financial transactions to ensure compliance and security.
- Implemented structured filing systems for accurate record maintenance, facilitating efficient audits and compliance verification.
- Managed cash drawer effectively, maintaining accurate records of daily financial activities.
- Processed customer transactions efficiently and accurately, ensuring high levels of service satisfaction.
Education
-
Arizona State University
Tempe, AZHigh School Diploma -
Central High School
Phoenix, AZ05-2009
Skills
- Document organization
- Data entry proficiency
- Processing documentation
- Timely task coordination
- Reception and administrative support
- Managing confidential information
- Effective parent communication
- Attention to detail
- Highly Driven
Timeline
Primary Caregiver
Stay At Home Parent
2019 - Current
Customer Service Representative
RoadRunner Pharmacy
2011 - 2019
Bank Teller
Wells Fargo Bank
2008 - 2011
-
Arizona State University
High School Diploma -
Central High School