Office administrative professional with diversified experience in clinical, research, and office environments. I have excellent communication skills, high levels of resourcefulness, initiative, and leadership skills.
Overview
7
7
years of professional experience
Work History
Program Coordinator
University of Texas Southwestern Medical Center
05.2023 - Current
Facilitated training sessions with current Sr. Program Coordinator, fostering a knowledgeable and cohesive team environment.
Support Pediatric Otolaryngology Surgeons and Chief Surgeons.
Ad Hoc Promotion and Tenure Review faculty Assistance
Manage faculty timecards for all of Pediatric Otolaryngology Surgeons, Fellow and Pediatricians
Reconcile department OneCard Charges/ Verify and prepare invoice documents / Run a report on Bank statement charges
Create Expense Reports review and verify chart of accounts Create Purchase orders for clinic supplies/ review accounting codes / updating accounting spreadsheet
Process Membership Reimbursements
Complete all Credentialing Documents for Faculty
Host Zoom meetings / Interviews for Faculty and Management
Qgenda and Outlook calendar management
Assist with Candidate Screening and assessment / Interview scheduling
On Call calendar creation and management for ENT Dallas, Plano, trauma call, and Airway Foreign Body call. Process department referral Letters
Distribute mail, letters, faxes, forms
Answer and direct phone calls / Maintain a contact list
Organize and schedule meetings/interviews / Book conference calls, rooms
Book Travel arrangements - flights, hotel, registration / submit a travel expense report
Renew Membership and license plan
Relieves Sr. Program Coordinator of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies and organization; may coordinate day to day operations of the office; makes recommendations for changes to procedures
Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
Provide Support to assigned faculty
Onboarding assistance, credentialing update, supplies and equipment purchase, memberships.
Calendar management, Qgenda update, etc. Complete and update time in Mytime confirm time off request
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Order supplies directly through procurement porta
Facilitated training sessions with current Sr. Program Coordinator, fostering a knowledgeable and cohesive team environment.
ADMINISTRATIVE ASSOCIATE
UTSW MEDICAL CENTER
06.2022 - 05.2023
Support Pediatric Otolaryngology Surgeons and Chief Surgeons
Ad Hoc Promotion and Tenure Review faculty Assistance
Manage faculty timecards for all of Pediatric Otolaryngology Surgeons, Fellow and Pediatricians
Reconcile department OneCard Charges/ Verify and prepare invoice documents / Run a report on Bank statement charges
Create Expense Reports review and verify chart of accounts
Host Zoom meetings / Interviews for Faculty and Management
Qgenda and Outlook calendar management
Assist with Candidate Screening and assessment / Interview scheduling
On Call calendar creation and management for ENT Dallas, Plano, trauma call, and Airway Foreign Body call
Process department referral Letters in the Letter queue / Produce and distribute mail, letters, faxes, forms
Answer and direct phone calls / Maintain a contact list
Organize and schedule meetings/interviews / Book conference calls, rooms
Book Travel arrangements - flights, hotel, registration / submit a travel expense report
Renew Membership and license plan
Relieves supervisor of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies
Organization; may coordinate day to day operations of the office; makes recommendations for changes to procedures
Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
Provide Support to assigned faculty - Onboarding assistance, credentialing update, supplies and equipment purchase, membership
Calendar management, Qgenda update, etc
Complete and update time in Kronos / verify and confirm time off request
Order supplies directly through procurement portal
SR. ADMINISTRATIVE ASSISTANT II
UTSW MEDICAL CENTER
01.2018 - 06.2022
Train new hires on Qgenda, Outlook, Purchase Orders, Expense Reports, Department policies
Assist with Research Candidate Screening and assessment / Interview scheduling
Reconcile department OneCard Charges/ Verify and prepare invoice documents / Run a report on Bank statement charges
Create Expense Reports review and verify chart of accounts
Assist the accounting department with clinical ordering/supplies/equipment / Purchase Orders
Provide backup support for the GME coordinators / send monthly and weekly conference updates
Update Department database with monthly charges and transactions / Maintain department contract accounts
Process department referral Letters in the Letter queue / Produce and distribute mail, letters, faxes, forms
Answer and direct phone calls / Maintain a contact list
Organize and schedule meetings/interviews / Book conference calls, rooms
Book Travel arrangements - flights, hotel, registration / submit a travel expense report
Manage department OneCard/ order office supplies / Renew Membership and license plan review chart of accounts
Manage Bank statements charges
Relieves supervisor of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies
Organization; may coordinate day to day operations of the office; makes recommendations for changes to procedures
Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
Provide Support to assigned faculty - Onboarding assistance, credentialing update, supplies and equipment purchase, membership purchase/ reimbursement, Calendar management, Qgenda update, etc
Complete and update time in Kronos / verify and confirm time off request
CME Coordinator for the Department of Dermatology
Coordinated weekly meetings and other CME-related conferences
Worked with visiting faculty, staff and residents to ensure they were prepared for their presentations
I also worked with the CME office to create a credit for the courses
Process department referral Letters in the Letter queue / Produce and distribute mail, letters, faxes, forms
Answer and direct phone calls / Maintain contact list
Create PowerPoint and Agenda for Faculty Meeting / Present Presentations
Verify and prepare invoice documents / confirm account codes
Create Expense Reports review and verify chart of accounts
Manage department Buy card and T&E card/ order supplies / Update database transactions
Relieves supervisor of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies
Coordinate day-to-day operations of office suite; makes recommendations for changes to procedures
Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
Provide support to assigned faculty - Onboarding assistance, credentialing update, supplies and equipment purchase, membership purchase/ reimbursement, Calendar management, Qgenda update, etc
Complete and update time in Kronos / verify and confirm time off request
SECC activity co-coordinator for department
Education
Bachelor of Science -
UNIVERSITY OF PHOENIX
Dallas, TX
09.2024
Associate of Science - Criminal Justice, Field of Science
DALLAS COLLEGES
Dallas, TX
05.2016
DIPLOMA -
LANCASTER HIGH SCHOOL
Lancaster, TX
01.2001
Skills
Virtual presentations
CME certified coordinator
Microsoft office
Database intranet management
Timekeeper/timecard management
Eship global management
Calendar management
Grants submissions/assistance
PeopleSoft trained
Epic trained
Qgenda calendar management
Outlook calendar management
High level domestic and international travel coordination
Expense reimbursements
Type 76 wpm
Strategic Planning
Proactive mindset
Office Administration
Program Management
Expense Tracking
Generating schedules
Scheduling proficiency
Persuasive communication style
Attention to Detail
Problem-Solving
Customer service experience
Critical Thinking
Decision-Making
Active Listening
Dependability and Cooperation
Multitasking
Program Improvements
Effective leader
Timeline
Program Coordinator
University of Texas Southwestern Medical Center
05.2023 - Current
ADMINISTRATIVE ASSOCIATE
UTSW MEDICAL CENTER
06.2022 - 05.2023
SR. ADMINISTRATIVE ASSISTANT II
UTSW MEDICAL CENTER
01.2018 - 06.2022
Bachelor of Science -
UNIVERSITY OF PHOENIX
Associate of Science - Criminal Justice, Field of Science
DALLAS COLLEGES
DIPLOMA -
LANCASTER HIGH SCHOOL
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