Summary
Overview
Work History
Education
Skills
Timeline
Intern

Michelle Valadez

Duncanville,TX

Summary

Office administrative professional with diversified experience in clinical, research, and office environments. I have excellent communication skills, high levels of resourcefulness, initiative, and leadership skills.

Overview

7
7
years of professional experience

Work History

Program Coordinator

University of Texas Southwestern Medical Center
2023.05 - Current
  • Facilitated training sessions with current Sr. Program Coordinator, fostering a knowledgeable and cohesive team environment.
  • Support Pediatric Otolaryngology Surgeons and Chief Surgeons.
  • Ad Hoc Promotion and Tenure Review faculty Assistance
  • Manage faculty timecards for all of Pediatric Otolaryngology Surgeons, Fellow and Pediatricians
  • Reconcile department OneCard Charges/ Verify and prepare invoice documents / Run a report on Bank statement charges
  • Create Expense Reports review and verify chart of accounts Create Purchase orders for clinic supplies/ review accounting codes / updating accounting spreadsheet
  • Process Membership Reimbursements
  • Complete all Credentialing Documents for Faculty
  • Host Zoom meetings / Interviews for Faculty and Management
  • Qgenda and Outlook calendar management
  • Assist with Candidate Screening and assessment / Interview scheduling
  • On Call calendar creation and management for ENT Dallas, Plano, trauma call, and Airway Foreign Body call. Process department referral Letters
  • Distribute mail, letters, faxes, forms
  • Answer and direct phone calls / Maintain a contact list
  • Organize and schedule meetings/interviews / Book conference calls, rooms
  • Book Travel arrangements - flights, hotel, registration / submit a travel expense report
  • Renew Membership and license plan
  • Relieves Sr. Program Coordinator of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies and organization; may coordinate day to day operations of the office; makes recommendations for changes to procedures
  • Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
  • Provide Support to assigned faculty
  • Onboarding assistance, credentialing update, supplies and equipment purchase, memberships.
  • Calendar management, Qgenda update, etc. Complete and update time in Mytime confirm time off request
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Order supplies directly through procurement porta
  • Facilitated training sessions with current Sr. Program Coordinator, fostering a knowledgeable and cohesive team environment.

ADMINISTRATIVE ASSOCIATE

UTSW MEDICAL CENTER
2022.06 - 2023.05
  • Support Pediatric Otolaryngology Surgeons and Chief Surgeons
  • Ad Hoc Promotion and Tenure Review faculty Assistance
  • Manage faculty timecards for all of Pediatric Otolaryngology Surgeons, Fellow and Pediatricians
  • Reconcile department OneCard Charges/ Verify and prepare invoice documents / Run a report on Bank statement charges
  • Create Expense Reports review and verify chart of accounts
  • Create Purchase orders for clinic supplies/ review accounting codes / updating accounting spreadsheet
  • Process Membership Reimbursements
  • Complete all Credentialing Documents for Faculty
  • Host Zoom meetings / Interviews for Faculty and Management
  • Qgenda and Outlook calendar management
  • Assist with Candidate Screening and assessment / Interview scheduling
  • On Call calendar creation and management for ENT Dallas, Plano, trauma call, and Airway Foreign Body call
  • Process department referral Letters in the Letter queue / Produce and distribute mail, letters, faxes, forms
  • Answer and direct phone calls / Maintain a contact list
  • Organize and schedule meetings/interviews / Book conference calls, rooms
  • Book Travel arrangements - flights, hotel, registration / submit a travel expense report
  • Renew Membership and license plan
  • Relieves supervisor of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies
  • Organization; may coordinate day to day operations of the office; makes recommendations for changes to procedures
  • Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
  • Provide Support to assigned faculty - Onboarding assistance, credentialing update, supplies and equipment purchase, membership
  • Calendar management, Qgenda update, etc
  • Complete and update time in Kronos / verify and confirm time off request
  • Order supplies directly through procurement portal

SR. ADMINISTRATIVE ASSISTANT II

UTSW MEDICAL CENTER
2018.01 - 2022.06
  • Train new hires on Qgenda, Outlook, Purchase Orders, Expense Reports, Department policies
  • Assist with Research Candidate Screening and assessment / Interview scheduling
  • Reconcile department OneCard Charges/ Verify and prepare invoice documents / Run a report on Bank statement charges
  • Create Expense Reports review and verify chart of accounts
  • Create Purchase orders for clinic supplies/ review accounting codes / update accounting spreadsheet
  • Process Membership Reimbursements
  • Assist the accounting department with clinical ordering/supplies/equipment / Purchase Orders
  • Provide backup support for the GME coordinators / send monthly and weekly conference updates
  • Update Department database with monthly charges and transactions / Maintain department contract accounts
  • Process department referral Letters in the Letter queue / Produce and distribute mail, letters, faxes, forms
  • Answer and direct phone calls / Maintain a contact list
  • Organize and schedule meetings/interviews / Book conference calls, rooms
  • Book Travel arrangements - flights, hotel, registration / submit a travel expense report
  • Manage department OneCard/ order office supplies / Renew Membership and license plan review chart of accounts
  • Manage Bank statements charges
  • Relieves supervisor of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies
  • Organization; may coordinate day to day operations of the office; makes recommendations for changes to procedures
  • Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
  • Provide Support to assigned faculty - Onboarding assistance, credentialing update, supplies and equipment purchase, membership purchase/ reimbursement, Calendar management, Qgenda update, etc
  • Complete and update time in Kronos / verify and confirm time off request
  • CME Coordinator for the Department of Dermatology
  • Coordinated weekly meetings and other CME-related conferences
  • Worked with visiting faculty, staff and residents to ensure they were prepared for their presentations
  • I also worked with the CME office to create a credit for the courses
  • Process department referral Letters in the Letter queue / Produce and distribute mail, letters, faxes, forms
  • Answer and direct phone calls / Maintain contact list
  • Create PowerPoint and Agenda for Faculty Meeting / Present Presentations
  • Verify and prepare invoice documents / confirm account codes
  • Create Expense Reports review and verify chart of accounts
  • Create Purchase orders for supplies/ review accounting codes / update accounting spreadsheet
  • Organize and schedule meetings/interviews / Book conference calls, rooms
  • Book Travel arrangements - flights, hotel, registration / submit travel expense report
  • Manage department Buy card and T&E card/ order supplies / Update database transactions
  • Relieves supervisor of a variety of administrative duties, which involve a thorough understanding of functions, programs, and policies
  • Coordinate day-to-day operations of office suite; makes recommendations for changes to procedures
  • Completes and coordinates complex projects and reports as assigned by supervisor, which may require significant contact with other departments and outside organizations and use of various computer software applications
  • Provide support to assigned faculty - Onboarding assistance, credentialing update, supplies and equipment purchase, membership purchase/ reimbursement, Calendar management, Qgenda update, etc
  • Complete and update time in Kronos / verify and confirm time off request
  • SECC activity co-coordinator for department

Education

Bachelor of Science -

UNIVERSITY OF PHOENIX
Dallas, TX
09.2024

Associate of Science - Criminal Justice, Field of Science

DALLAS COLLEGES
Dallas, TX
05.2016

DIPLOMA -

LANCASTER HIGH SCHOOL
Lancaster, TX
01.2001

Skills

  • Virtual presentations
  • CME certified coordinator
  • Microsoft office
  • Database intranet management
  • Timekeeper/timecard management
  • Eship global management
  • Calendar management
  • Grants submissions/assistance
  • PeopleSoft trained
  • Epic trained
  • Qgenda calendar management
  • Outlook calendar management
  • High level domestic and international travel coordination
  • Expense reimbursements
  • Type 76 wpm
  • Strategic Planning
  • Proactive mindset
  • Office Administration
  • Program Management
  • Expense Tracking
  • Generating schedules
  • Scheduling proficiency
  • Persuasive communication style
  • Attention to Detail
  • Problem-Solving
  • Customer service experience
  • Critical Thinking
  • Decision-Making
  • Active Listening
  • Dependability and Cooperation
  • Multitasking
  • Program Improvements
  • Effective leader

Timeline

Program Coordinator

University of Texas Southwestern Medical Center
2023.05 - Current

ADMINISTRATIVE ASSOCIATE

UTSW MEDICAL CENTER
2022.06 - 2023.05

SR. ADMINISTRATIVE ASSISTANT II

UTSW MEDICAL CENTER
2018.01 - 2022.06

Bachelor of Science -

UNIVERSITY OF PHOENIX

Associate of Science - Criminal Justice, Field of Science

DALLAS COLLEGES

DIPLOMA -

LANCASTER HIGH SCHOOL

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Michelle Valadez