Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

MICHELLE VALOIS

Bayonne,USA

Summary

Motivated and dedicated professional seeking a position in the Criminal Justice Field, as a Hudson County Sheriff Officer with experience as a Correctional Police Officer at the Hudson County Department of Corrections. Skilled in de-escalation techniques and critical thinking, I excel in maintaining safety and security while effectively managing emergencies. Bilingual and hardworking, I am committed to upholding integrity and compliance in all aspects of my work.

Overview

20
20
years of professional experience

Work History

CORRECTIONAL POLICE OFFICER

Hudson County Department Of Corrections
Kearny, NJ
07.2019 - Current
  • Maintain the safety of the inmate population in my assigned area.
  • Respond to a variety of emergencies, including inmate fights, to de-escalate confrontational situations, medical emergencies, and security breaches.
  • Call appropriate codes for incidents.
  • Report incidents to my immediate supervisor.
  • Escorting and transporting inmates within secured areas according to relevant laws, policies, and procedures, such as court, juvenile detention, hospital details, and other locations, in a secure and timely manner.
  • Searching inmates, visitors, and facilities for contraband, such as weapons or drugs.
  • Enforcing facility rules, and taking disciplinary action when necessary.
  • Check incoming mail for contraband to ensure the safety and security of the facility.
  • Identifying unusual behavior among inmates, and recording it in regular reports to ensure safety and security.

Adult, Drug, Juvenile Probation Officer Internship

Superior Court Of Hudson County
Jersey City, NJ
03.2019 - 05.2019
  • Observing probation officers supervise adults and juvenile offenders referred to probation programming, consistent with the conditions imposed by the court.
  • Seated in court, listening to homicide, domestic violence, and murder cases, the judge, prosecutor, district attorney, and probation officers testify in court and secure placements when directed by the court.
  • Learning intake and different case phases, and how to recommend probation conditions to the court, including drug treatment, vocational rehabilitation, and mental health programs.
  • Shadowing probation officers at the drug court department gathered social and legal data on each probationer and verified details.
  • Learning to administer regular drug and alcohol tests, and complete DNA indexing for felony offenders.
  • Witnessing a juvenile present probation violation hearing, information to update leadership on offender status in court.

Patient Access Representative

Hackensack Meridian Health Palisades Medical Center
North Bergen, NJ
04.2017 - 05.2019
  • Provide hospital-wide bed board management, and coordinate with physicians from the emergency department and the nursing supervisor to facilitate a smooth admission process for the patients.
  • Able to prioritize tasks and handle multiple projects in the emergency department while maintaining consistent dependability.
  • Respond to patient inquiries and resolve problems while ensuring the delivery of exceptional customer service through fast and accurate data posting.
  • Registration functions for all areas of the hospital obtain accurate patient demographics and insurance benefits.
  • Promote a welcoming environment by utilizing interpersonal communication skills, and explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Deliver administrative support, such as answering/screening phone calls, and organizing and generating reports as assigned by management.

Patient Access Representative/Admitting

Care-Point Health Bayonne Medical Center
Bayonne, NJ
08.2012 - 08.2018
  • Perform the registration process for patients according to the patients' requirements and hospital policy.
  • Collect accurate medical, personal, and demographic data to facilitate proper patient care.
  • Maintain count and verification of hospital beds and VIP reservations for patient accommodation.
  • Responsible for handling data processing and clerical functions, typing, spreadsheet stats, answering telephones, and assuring patients are escorted to the next available register in a timely and courteous manner.
  • Processed relevant remittances, maintained orderly and accurate records, and provided supporting documentation as requested while adhering to all HIPAA guidelines.

Pharmacy Technician Assistant Manager

Fine Care Pharmacy LLC
Brooklyn, NY
04.2005 - 07.2012
  • Maintained narcotic inventory and invoice spreadsheets as per company guidelines and policies.
  • Arranged invoices for payment and corresponded with all pharmaceutical and doctors' offices.
  • Supervised, ordered, labeled, and counted stock of medications, chemicals, or supplies, and entered inventory data into the computer.
  • Received telephone and in-person orders for prescriptions, and discussed and clarified the accuracy of prescriptions with the pharmacist.
  • Assisted with new employee training, which included store policies, procedures, services, all cash and credit transactions, and register operations, while adhering to HIPAA and OSHA regulations.
  • Operate cash registers to accept payment from customers.
  • Provided excellent customer service by assisting customers with purchasing and returning items, as well as handling any concerns regarding their prescribed medications.

Education

Correction Police Officer

Essex County Police Academy
Cedar Grove, NJ
03-2020

Associate of Science - Criminal Justice

Hudson County Community College
Jersey City, NJ
03-2019

Associate of Science - Pharmacy Technology Technician

Hudson County Community College
Jersey City, NJ
03-2005

Skills

  • Cpr
  • Active Bystandership for Law Enforcement Training (ABLE)
  • Police Training Commission training
  • PTC use of force training
  • Use of force addendum C - barricaded individuals
  • Training on immigration directives and Miranda rights
  • Integrating communities, assessment, and tactics training (ICAT)
  • Insurance verification
  • ICD-10/CPT coding data entry/file maintenance
  • Medical terminology
  • HIPAA
  • Policy compliance
  • Microsoft Office
  • Words
  • Excel
  • PowerPoint
  • Outlook
  • Access database
  • De-escalation techniques
  • Good communication
  • Critical thinking
  • Leadership
  • Problem solving
  • Quick learner
  • Bilingual
  • Determination
  • Hardworking
  • Honesty, integrity

Languages

Spanish
Native/ Bilingual

Affiliations

Honor Guard - Color Guard

Provide funeral honors, memorial services, or other events honoring fallen service members. Also, parades, sporting events, or other ceremonies where the presentation of the flag is a key element. Maintaining high standards of professionalism and discipline.

Timeline

CORRECTIONAL POLICE OFFICER

Hudson County Department Of Corrections
07.2019 - Current

Adult, Drug, Juvenile Probation Officer Internship

Superior Court Of Hudson County
03.2019 - 05.2019

Patient Access Representative

Hackensack Meridian Health Palisades Medical Center
04.2017 - 05.2019

Patient Access Representative/Admitting

Care-Point Health Bayonne Medical Center
08.2012 - 08.2018

Pharmacy Technician Assistant Manager

Fine Care Pharmacy LLC
04.2005 - 07.2012

Correction Police Officer

Essex County Police Academy

Associate of Science - Criminal Justice

Hudson County Community College

Associate of Science - Pharmacy Technology Technician

Hudson County Community College

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MICHELLE VALOIS