Michelle Van Der Waarden
Dispatcher
Norwalk,OH
Summary
Organized and dependable candidate, successful at managing multiple tasks and priorities with a positive attitude Willingness to take on added responsibilities to meet a goal...Hard working and passionate. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
Work History
Scheduler/Transportation Dispatcher
North Central Area Transit
06.2024 - 10.2025
- Developed and maintained scheduling systems to optimize resource allocation.
- Implemented process improvements that reduced scheduling conflicts and delays.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Monitored vehicle locations using GPS tracking systems for real-time updates.
- Communicated with drivers to provide instructions and address concerns promptly.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
Enrichment Center Of Huron County
Steve Beal
07.2019 - 06.2024
- Collaborated closely with clients, using effective communication to better understand favorite activities.
- Increased clients socialization through implementation of wide range of fun, educational and family-oriented activities.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Answer and direct call effiently and accurately.
- Organize volunteers daily projects.
- Deliver Meals on Wheel when needed.
- Spread sheets for activities.
- Make copies.
- Do annual accessments.
- Make and or create menus for Meals on Wheels.
- Always smile and be polite.
Mesenburg Trucking
William Mesenburg
06.2002 - 10.2014
- Dump Truck Driver
- Operated 6 axle Dump Truck
- Supervised crew of 24 drivers / monitored all aspects of job performance
- Hauled stone, concrete, dirt and grindings to various sites
- Loaded trucks in the yard using Front end loader
- Operated heavy equipment to build driveways, foundations and culverts
- Daily truck inspections
B.K.T. Trucking
Self
01.1984 - 07.2002
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Process payroll
- Employee Dispatch
- Accounts payable and receivable
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Edison High School
Milan Ohio06.1984
Business Management
Ehove
Milan, Ohio06.1984
Skills
- Dietary Guidelines
- Group Assistance
- Enrichment Programs
- Common Core Standards
- Class Encouragement
- Excellent Communication Skills
- First Aid
- Emotional Support
- CDL Class A
- Punctual / Dependable
- Customer Service
Timeline
Scheduler/Transportation Dispatcher
North Central Area Transit
06.2024 - 10.2025
Enrichment Center Of Huron County
Steve Beal
07.2019 - 06.2024
Mesenburg Trucking
William Mesenburg
06.2002 - 10.2014
B.K.T. Trucking
Self
01.1984 - 07.2002
High School Diploma -
Edison High School
Business Management
Ehove