Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Michelle VanHorn

Ogden,UT

Summary

Dedicated and reliable individual with a decade of caregiving experience at home, eager to re-enter the workforce. Enthusiastic about engaging with others and thriving in social environments. Thrives on new challenges and excited to take on fresh opportunities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Manager

TOP STOP CONVENIENCE STORE
09.2000 - 11.2014
  • I began as a cashier, Advancing to store manager.
  • Oversaw daily store operations, ensuring compliance with safety and health regulations.
  • Trained and mentored staff on customer service excellence and product knowledge.
  • Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
  • Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
  • Completed daily paperwork on sales reporting, banking and payroll reporting.
  • Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.

Assistant Manager

Tri Mart
08.1998 - 08.2000
  • Started as a cashier advancing to Assistant Manager
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

High school diploma -

Fremont High School
Plain City, UT
05.1998

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Bank and safe deposits
  • Flexible schedule

Certification

Driver's License

Timeline

Store Manager

TOP STOP CONVENIENCE STORE
09.2000 - 11.2014

Assistant Manager

Tri Mart
08.1998 - 08.2000

High school diploma -

Fremont High School
Michelle VanHorn