Michelle Vaplon
Dublin,CA
Summary
15+ years of experience as a medical assistant. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Team Lead Administrative Medical Assistant III
Reproductive Science Center
01.2017 - 01.2024
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Offered training and support to keep team members motivated and working toward objectives.
- Prior authorization specialist for all RSC clinics.
- Knowledgeable of ICD-10 codes and medical terminology.
- Proficient in EMR - Nextgen, Artworks, FELIX.
- Sending referrals to specialists, obtaining and sending medical records.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations and procedures.
- Administered injections.
- Performed basic laboratory tests, such as urinalysis and blood glucose levels, under direct supervision of a physician or nurse.
- Liaised between patient and triage, retrieving lab results to relay to doctor and case manager.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Lead Medical Assistant
Gary Huey, MD
01.2002 - 01.2004
Lead Medical Assistant
Betty Cosgrove, MD and Sue Arakai, MD (Family Practice)
01.1999 - 01.2002
Acting Manager/Clinic Supervisor/Lead Medical Assistant
D.I.C. Occupational Health Care/U.S. Healthworks
01.1998 - 01.1999
Medical Assistant
Readicare/Healthsouth
01.1996 - 01.1998
Education
Diploma - Medical Assisting
Sawyer College
San Jose, CA06-2006
GED -
Mills High School
Millbrae, CA01-2005
Skills
- Team management and supervision
- Reliable team player
- EMR / EHR
- Adaptable
- Patient Flow Management
- Patient Scheduling
- Medical Terminology
- HIPAA Compliance
- Procedure Assistance
- Compassionate caregiver
- Proper sterilization techniques
- Monitoring patient progress
Accomplishments
- Graduated with a 4.0 GPA
- Perfect Attendance Award
Certification
- BLS certification in progress
References
References available upon request.
Timeline
Team Lead Administrative Medical Assistant III
Reproductive Science Center
01.2017 - 01.2024
Lead Medical Assistant
Gary Huey, MD
01.2002 - 01.2004
Lead Medical Assistant
Betty Cosgrove, MD and Sue Arakai, MD (Family Practice)
01.1999 - 01.2002
Acting Manager/Clinic Supervisor/Lead Medical Assistant
D.I.C. Occupational Health Care/U.S. Healthworks
01.1998 - 01.1999
Medical Assistant
Readicare/Healthsouth
01.1996 - 01.1998
- BLS certification in progress
Diploma - Medical Assisting
Sawyer College
GED -
Mills High School
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