Michelle Varela
Palmdale,CA
Summary
Dynamic professional with a proven track record in business operations and relationship building. As Owner of Desert Best-Tea’s Boba Shack, I streamlined workflows, enhancing efficiency and reducing wait times. Bilingual in Tagalog, I excel in verbal communication and compliance with OSHA and HIPAA standards, fostering a collaborative environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Owner/Self-employed
Desert Best-Tea’s Boba Shack
Antelope Valley, CA
2023 - Current
- Oversaw daily operations, ensuring quality service in fast-paced environment.
- Streamlined workflow processes to enhance efficiency and reduce wait times.
- Trained and mentored staff on product knowledge and customer service skills.
Campus Supervisor
Antelope Valley Union High School District
Palmdale, CA
08.2007 - 08.2019
- Supervised student activities and ensured compliance with school policies.
- Collaborated with staff to enhance student safety and well-being.
- Monitored campus facilities, reporting maintenance needs promptly.
- Assisted in conflict resolution, promoting positive student interactions.
Office Manager
Allied Health Medical Group
Lancaster, CA
1999 - 2006
- Coordinated office operations to enhance workflow efficiency and support team productivity.
- Managed scheduling and appointments for healthcare providers, ensuring optimal patient care delivery.
- Implemented office policies and procedures to streamline administrative processes and improve compliance.
- Developed training materials for new staff, fostering a collaborative learning environment.
Education
Licensed Vocational Nurse
Career Care Institute
Lancaster, CA01.2026
Some College (No Degree) - General Studies
University of Phoenix
Tempe, AZSkills
- Bilingual-Tagalog
- Business operations
- Productive: Alone/Team
- Relationship building
- Verbal and written communication
- OSHA Standards
- HIPPA Compliance
Certification
IV/Blood Withdrawal
Wound Care
Timeline
Campus Supervisor
Antelope Valley Union High School District
08.2007 - 08.2019
Owner/Self-employed
Desert Best-Tea’s Boba Shack
2023 - Current
Office Manager
Allied Health Medical Group
1999 - 2006
Licensed Vocational Nurse
Career Care Institute
Some College (No Degree) - General Studies
University of Phoenix