MICHELLE VARGAS
Denver,CO
Summary
A dedicated and detail-oriented professional with a strong ability to prioritize tasks, manage multiple projects simultaneously, and follow through to achieve organizational goals. Experienced in building and maintaining effective cross-functional relationships to support strategic initiatives. Known for being flexible, highly motivated, and driven to succeed in dynamic environments. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Quickly masters new systems and processes, works effectively without supervision, and consistently meets tight reporting deadlines. Proficient in SAP, Excel, and MicroStrategy, with a focus on leveraging data tools to support operational reporting and decision-making.
Overview
21
21
years of professional experience
Work History
Business Consultant
Hannover Re
Cherry Creek, CO
03.2019 - Current
- Cultivate and maintain strong business relationships with German treaty partners to support strategic reinsurance initiatives.
- Act as a liaison between Finance, Underwriting, Actuarial, and IT departments to resolve treaty-related issues and ensure cross-functional alignment.
- Deliver innovative solutions to meet treaty reinsurance needs efficiently, balancing operational feasibility with strategic objectives.
- Manage and validate treaty data entry across multiple reinsurance systems, including TRS, OLB, MicroStrategy, Decisions, and Re7/FS-RI SAP.
- Oversee treaty reporting processes for Actuarial, Finance, and IT teams, ensuring accuracy, timeliness, and compliance.
- Coordinate and communicate treaty changes and updates across departments, maintaining transparency and operational readiness.
- Lead and contribute to treaty-specific projects, including system enhancements, data migrations, and process improvements.
- Track and document all treaty activity with appropriate approvals, maintaining audit-ready records and operational integrity.
- Develop presentation materials for treaty projects, supporting stakeholder engagement and executive reporting.
- Represent the department in off-site project meetings, contributing subject matter expertise and driving project success.
Treaty Project Lead
Hannover Re
Cherry Creek, CO
03.2019 - Current
- Led and supported treaty implementation projects from initiation through execution, ensuring alignment with operational, financial, and compliance requirements.
- Coordinated cross-functional teams—including Marketing, Pricing, Operations, and IT—to gather treaty specifications and translate them into actionable system configurations.
- Oversaw project timelines, deliverables, and stakeholder communications to ensure treaty data and structures were accurately built into administrative and financial systems.
- Facilitated issue resolution and process improvements during treaty onboarding, contributing to enhanced efficiency and data integrity.
- Provided post-implementation support, including documentation, training, and handoff to production teams to ensure long-term operational success.
Regional Account Manager
Voya Financial Inc.
Denver, CO
01.2010 - Current
- Collaborate with the Sales Vice Presidents to identify new opportunities to grow sales.
- Built and cultivated long-term quality relationships with customers / vendors by providing superior customer service and ensuring utmost satisfaction.
- Work collaboratively with the external customers / vendors and home office to resolve customer issues / concerns in a timely manner.
- Liaisons between Underwriting, New Business, Operations, Finance, Licensing and Commissions, and other Shared Services to ensure sound business solutions are formed and implemented with quality.
- Manage sales reports for priority business tracking, production results, and analyze, research, and distributor recognition opportunities.
- Coordinated and managed multiple projects.
- Record key activities with distributors in relationship management systems and report sales support metrics through team forums.
Reinsurance Accountant
Voya Financial Inc. (formerly ING)
Denver, CO
01.2005 - 01.2010
- Participate in ensuring the accuracy and timeliness of monthly and quarterly accounting functions including cession analysis, manual reinsurance calculations, and intermediary and reinsurer reporting. Prepare adjusting journal entries and perform monthly general ledger closings and reporting deliverables.
- Perform account reconciliations including identification and remediation of all issues in compliance with SOX control requirements.
- Research and interpret reinsurance treaty contract language pertaining to accounting contractual requirements.
- Adhere to all SOX controls, maintain, and follow all department processes and procedures.
- Assist with internal and external audit review as needed.
- Assist with systems integration and testing as needed.
- Work closely with other functional areas (i.e. Reinsurance Placement, Actuarial, Underwriting, Claims, and Operational Accounting & Reporting) to resolve issues and support achievement of business goals.
- Collaborate with teammates to identify, design, and implement process improvements for greater efficiency and effectiveness.
- Assist with ad-hoc requests and other strategic accounting and business projects as they arise.
Skills
- Leadership & Team Collaboration: Proven ability to lead initiatives and work effectively within cross-functional teams
- Communication: Strong verbal and written communication skills, with experience presenting complex information clearly
- Attention to Detail: Highly detail-oriented with a focus on accuracy and quality in data and documentation
- Technical Proficiency: Skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); experienced with SAP, TRS, OLB, and MicroStrategy
- Problem-Solving: Analytical thinker with a proactive approach to identifying and resolving issues
- Time Management: Excellent organizational skills with the ability to manage multiple priorities and meet tight deadlines
- Self-Motivation: Independent and driven, with a strong work ethic and commitment to continuous improvement
- Audit Support: Experienced in tracking, validating, and documenting treaty and operational data to support internal and external audit requirements
Timeline
Business Consultant
Hannover Re
03.2019 - Current
Treaty Project Lead
Hannover Re
03.2019 - Current
Regional Account Manager
Voya Financial Inc.
01.2010 - Current
Reinsurance Accountant
Voya Financial Inc. (formerly ING)
01.2005 - 01.2010
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