Michelle Vasquez
Glen Saint Mary,FL
Summary
Results-driven professional with extensive experience in public service, specializing in customer service and food safety. Proven ability to boost sales through outstanding guest engagement and operational efficiency. Demonstrated leadership as a Satellite Manager, enhancing team performance and executing successful training initiatives. Dedicated to maintaining rigorous standards in sanitation and equipment management.
Overview
26
26
years of professional experience
Work History
Deli Associate
Public
Yulee, FL
05.2023 - 11.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained a high level of professionalism while interacting with customers and coworkers alike.
- Excelled in customer service to guests during peak business periods, resulting in increased sales and a boost in revenues.
- Followed all safety regulations when handling knives or operating machinery, such as slicers or grinders.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Closely adhered to food safety and sanitation procedures, and provided accurate information about product ingredients to customers upon request.
Satellite Manager
Metabolic research Center inc.
Jacksonville Beach, FL
03.1998 - 11.2022
- Recruited, interviewed, hired, trained, supervised and evaluated staff members at the satellite office.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with corporate headquarters on policy implementation, new initiatives, and other operational matters.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
GED -
FSCJ
Jacksonville, FLSkills
- Customer service and support
- Food safety standards
- Equipment operation
- Inventory management
- Sanitation practices
- Excel in Sales
- Client support in a one-on-one setting
- Dependable and dedicated employee
- Excellent communication
- Complex Problem-solving
- Team development
- Multitasking capacity
- Satellite communications proficiency
Timeline
Deli Associate
Public
05.2023 - 11.2023
Satellite Manager
Metabolic research Center inc.
03.1998 - 11.2022
GED -
FSCJ
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