Michelle K. Vega
Orlando,FL
Summary
Front office professional with solid background in providing superior administrative support and fostering positive client experience. Known for enhancing operational efficiency and supporting team goals. Reliable and adaptable, excelling in dynamic environments and committed to delivering exceptional service.
Overview
15
15
years of professional experience
Work History
Senior Front Office Assistant
Orlando Health Physician Associates
04.2022 - Current
- Maintained high levels of customer satisfaction by quickly and professionally greeting guests and offering beverages.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated records and files to maintain document compliance.
Registered Medical Assistant
Orlando Health
09.2019 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Registered Medical Assistant
True Health
07.2017 - 09.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Registered Medical Assistant
Family Physicians Group
09.2010 - 06.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
Education
Associate of Science - Medical Assistant
Everest University
07.2010
Skills
- Front Office Management
- Office Supplies Inventory Management
- Insurance Verification
- Schedule Coordination
- HIPAA compliance
- Time management
Accomplishments
- ACM Referral Process- Ellie Education
Timeline
Senior Front Office Assistant
Orlando Health Physician Associates
04.2022 - Current
Registered Medical Assistant
Orlando Health
09.2019 - 04.2022
Registered Medical Assistant
True Health
07.2017 - 09.2019
Registered Medical Assistant
Family Physicians Group
09.2010 - 06.2017
Associate of Science - Medical Assistant
Everest University
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