Michelle Verneuil
Montz,La
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
La Health Solutions
10.2023 - Current
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
Nutrition Consultant
Aspen Weight Loss Clinic
04.2022 - 10.2023
- Improved clients'' overall health by providing personalized nutritional guidance and meal planning.
- Educated clients on the importance of a balanced diet, emphasizing the role of macronutrients and micronutrients in overall wellness.
- Monitored client progress through regular consultations, adjusting meal plans as necessary to optimize results.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Preformed Injections when needed
- Booked appointments, answered phones
Front Desk Receptionist
Fireside Rv And Camping Center
04.2021 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments
BDC Representative
Crown Buick GMC
08.2020 - 11.2020
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Contributed to dealership revenue by upselling additional products or services during the sales process.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Set and achieved company defined sales goals.
- Stayed current on company offerings and industry trends.
Education
High School Diploma -
Slidell High School
Slidell, LA05.2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Appointment Scheduling
- Administrative Skills
- Office Organization
- Front Office Management
- Issue handling
- Skilled in Software
- Mail Sorting
- Bank Deposits
- Supply Ordering
Timeline
Front Desk Receptionist
La Health Solutions
10.2023 - Current
Nutrition Consultant
Aspen Weight Loss Clinic
04.2022 - 10.2023
Front Desk Receptionist
Fireside Rv And Camping Center
04.2021 - 10.2021
BDC Representative
Crown Buick GMC
08.2020 - 11.2020
High School Diploma -
Slidell High School