Michelle Wagoner
Dickinson,ND
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Family Support Specialist III
Roughrider North Human Service Zone
08.2022 - Current
- Case manager for In-Home clients; determine required actions to ensure the safety of children
- Provide family assessments and supports, complete referral to services, follow-up services, and complete case management plans
- Work with clients in their homes and assist them with building/maintaining natural supports
- Accept on-call referrals and respond to emergency requests from law enforcement; provide crisis intervention and emergency services to children and families
- Develop and implement case management plans with parents of children where abuse or neglect has been substantiated in an In-Home Case
- Arrange alternative care placements for children who are removed from their home as a result of child abuse or neglect assessment
- Provide permanency planning and case management for children needing guardianship or adoption
- Coordinate services for children in temporary county custody or under the custody and control of the zone
- Write affidavits to the court and testify in court
- Completed ND Child Welfare Certification
Juvenile Probation Officer
State of Montana
09.2021 - 07.2022
- Monitoring the young offender’s compliance with court-ordered terms and conditions of probation
- Attending depositions and evidentiary hearings
- Meeting with offenders, and their families, and instructing them in probation obligations, regulations, and practices
- Establishing and maintaining a case file for each offender
- Preparing and presenting reports to the court on offenders’ compliance with probation
- Administering drug and alcohol testing when required
- Preparing referrals for mental health, counseling, substance abuse, or other evaluations and treatments
- Monitors attendance at referrals and progress of treatment
- Recommend probation terms to the judge
- Community service supervisor
- Transport youth to treatment facilities
- Home searches
- Counseling youth during check-ins
- Provide crisis intervention help
- Educate families and youth about the judicial system and their rights
Integrated Care Coordination/Peer Support Specialist
South Eastern Arizona Behavioral Health Services
01.2021 - 09.2021
- Working with a team in behavioral health
- Case management, peer support specialist counseling, pre-employment services, group leadership, data entry, treatment plans, assessments, ASAM, COT (Court Ordered Treatment)
- Assessing, planning, implementing, monitoring, and evaluating actions required to meet the client’s health and human service needs
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client centered
- Handle case assignments, draft service plans, review case progress, and determine case closure
- Help clients achieve wellness and autonomy
- Facilitate multiple care aspects (case coordination, information sharing, etc.)
- Help clients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Develop effective working relations and cooperate with the medical team throughout the entire case management process
- Arrange abeyances with social services, health, and government agencies
- Interact with clients to keep track of their progress and ensure satisfaction
- Record case information, complete accurately all necessary forms, and produce statistical reports
- Promote quality interventions and outcomes
- Assess and address motivational and psychosocial issues
- Ran following groups: Teen Group, IOP (Intensive outpatient), Substance Recovery Group, and a Drug Education Group
- Taught anger management classes, and parenting classes
Care Management Coordinator (Internship)
One Health Healthcare
01.2020 - 03.2020
- Working with a team in behavioral health shadowing team members including counseling, substance abuse treatment, medication-assisted treatment for opiate addition, court-ordered education programs, care management, and medication management
- Assisted in MAT treatment counseling
- Data Entry
- Interviewing clients
- Care management planning
- Assisted clients in applying for government programs
Education
Master of Science - Social Work
Capella University
Minneapolis, MN09-2026
Bachelor of Science - Human Services
State of Montana-Billings
12-2020
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
Timeline
Family Support Specialist III
Roughrider North Human Service Zone
08.2022 - Current
Juvenile Probation Officer
State of Montana
09.2021 - 07.2022
Integrated Care Coordination/Peer Support Specialist
South Eastern Arizona Behavioral Health Services
01.2021 - 09.2021
Care Management Coordinator (Internship)
One Health Healthcare
01.2020 - 03.2020
Master of Science - Social Work
Capella University
Bachelor of Science - Human Services
State of Montana-Billings
Similar Profiles
Karin CopelandKarin Copeland
Eligibility Worker at Cass Human Service ZoneEligibility Worker at Cass Human Service Zone
Tracy MertzTracy Mertz
Child Welfare Lead Case Manager at Three Rivers Human Service ZoneChild Welfare Lead Case Manager at Three Rivers Human Service Zone
Savannah StringerSavannah Stringer
Eligibility Worker at Mountain Lakes Human Service ZoneEligibility Worker at Mountain Lakes Human Service Zone
Jerid JensenJerid Jensen
ND Reginal Training Manager at Badlands Tank LinesND Reginal Training Manager at Badlands Tank Lines
Ely BrunmeierEly Brunmeier
Journeyman Electrician at J Custom ElectricJourneyman Electrician at J Custom Electric