MICHELLE WALKER
Austin,TX
Summary
An enthusiastic business management graduate with a strong foundation in sales principles and a passion for a successful sales career. Quick to learn and adapt to new environments and sales strategies, strive for excellence and continuous skill development. Excellent interpersonal and communication skills allowing opportunity to build relationships and understand client needs effectively. Committed to exceptional customer service and exceeding expectations, aiming to leverage academic knowledge and hands-on experience in a sales-oriented role.
Overview
6
6
years of professional experience
Work History
Commercial Real Estate Intern
Trinity
06.2023 - 07.2023
- Developed marketing materials, brochures and presentations, to attract potential investors and tenants.
- Collaborated with cross-functional teams to ensure successful acquisition and disposition of assets.
- Examined property value by conducting thorough market research and analysis for potential investments.
- Participated in networking events to expand professional connections within the commercial real estate industry.
- Shadowed experienced team members during meetings with clients or site visits; gained valuable insights into deal structures, negotiation techniques and relationship-building practices.
- Conducted comparative market analysis to establish competitive rental rates and sales prices for properties within targeted areas.
- Compared properties possessing similar features to determine competitive market prices.
- Completed weekly tasks to understand and provide market information to shadowing team
Server
Lubbock Country Club
03.2022 - 04.2024
- Provided exceptional service to guests both on the golf course and in the restaurant, with a focus on sales and relationship building.
- Successfully sold new weekly menu items, drinks, and tournament tickets by leveraging strong communication skills and a customer-centric approach.
- Demonstrated adaptability and cross-training abilities by serving in various dining areas, including the rooftop and patio restaurant, to quickly and efficiently accommodate guest needs.
- Consistently delivered fast, personalized service to enhance the guest experience and drive repeat business.
Rockwall Attendant
LifeTime Fitness
- Utilized a point-of-sale (POS) system to efficiently check in members and manage transactions.
- Conducted safety briefings and training sessions on proper harnessing and use of belay systems.
- Leveraged Microsoft Excel to meticulously track inventory and monitor climbing times for optimal facility management."
- Addressed customer concerns promptly, delivering professional and courteous service at all times.
Cafe/Bar Attendant
Epic Fun
- Delivered exceptional customer service by efficiently serving food and beverages, verifying IDs, and managing inventory to ensure optimal stock levels.
- Proactively collaborated with team members to maintain seamless operations, particularly during peak periods of activity.
- Demonstrated adaptability and versatility by cross-training in multiple roles, including server and host, contributing to overall team success and customer satisfaction.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Beverage Cart Attendant
Barton Creek Country Club
- Delivered exceptional guest service on the golf course and in the restaurant, focusing on building strong relationships and ensuring a memorable experience.
- Skillfully upsold and introduced new brands or menu items to enhance customer satisfaction and drive sales.
- Proactively engaged with guests to understand their preferences and tailor recommendations to their tastes, resulting in increased revenue and repeat business
Party Captain
Epic Fun
11.2019 - 04.2020
- Collaborated closely with families to understand and accommodate their needs while leading and engaging children in a variety of enriching activities.
- Streamlined event organization by developing comprehensive checklists to ensure all details were meticulously addressed prior to scheduled activities.
- Successfully increased repeat business through relationship-building efforts.
- Upselling packages, such as premium activity options and extended experiences.
- Fostered strong relationships with satisfied clients, leading to numerous referrals and positive word-of-mouth recommendations.
Childcare Center Attendant
LifeTime Fitness
03.2018 - 03.2019
- Efficiently managed check-in and check-out processes for children using club systems.
- Ensured a comfortable and engaging environment for all children, facilitating a positive and memorable experience by overseeing their participation in various activities.
Education
Bachelor of Business Management -
Texas Tech University, Rawls College of Business
Lubbock, TX05.2024
Skills
- Microsoft Excel
- Power Points
- Canva
- Trained on Salesforce
- Leadership Qualities
- Customer Service
- MS Outlook
- Interpersonal Communication
Professional Organizations
- Chi Omega Kappa Zeta
- Real Estate Organization
Locations
- Austin, TX
- Lubbock, TX
Affiliations
- Chi Omega Kappa Zeta
Timeline
Commercial Real Estate Intern
Trinity
06.2023 - 07.2023
Server
Lubbock Country Club
03.2022 - 04.2024
Party Captain
Epic Fun
11.2019 - 04.2020
Childcare Center Attendant
LifeTime Fitness
03.2018 - 03.2019
Rockwall Attendant
LifeTime Fitness
Cafe/Bar Attendant
Epic Fun
Beverage Cart Attendant
Barton Creek Country Club
Bachelor of Business Management -
Texas Tech University, Rawls College of Business