MICHELLE WALKER

Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being through a trauma-informed lens. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.

• CITI HIPPA Basics for Healthcare Professionals Training, 2025
• CPR/First Aid Training for Newborns and Adults, 2024
• Celiac Disease Foundation State Advocacy Ambassador Certification, 2023
• Certified Advocate Certificate, 2020
• Lifetime Psi Chi Membership (International Honor Society in Psychology), 2019
• 24 Hour Child Safety, Development, and Teaching Training, 2019
• TVAT Certification (Texas Victim Assistance Training), 2019
• CITI Ethics Training, 2018

Literacy Coalition of Central Texas - Social Services Intern

Austin, TX | 07/2025 - Present

• Offering trauma-informed case management, community outreach, and creative research projects for the organization under the supervision of a LCSW for MSW foundation year internship.

National Domestic Violence Hotline - Logbook Team Member

Austin, TX | 09/2020 - 09/2024

• Utilized digital collaboration and communication with team members to create contact protocols as needed to support advocates.

National Domestic Violence Hotline - Mentorship Program Member

Austin, TX | 01/2021 - 12/2022

• Supported the organization with the onboarding of new advocates.

St. Edward's University - Lead Teaching Assistant for Psychology of Serial Killers Class

Austin, TX | 08/2018 - 12/2019

• Aided the supervising professor in class presentations, creating exam material, and other duties as requested.