Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Contracts AdministratorContract SpecialistWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Missoula, MT
Open to relocation: Yes
Open To Work
Michelle Walker
Stevensville,MT
Work Preference
Summary
Contracts professional with strong foundation in contract compliance and risk management. Proven ability to deliver results through effective team collaboration and adaptability to dynamic environments. Skilled in contract documentation, legal research, and vendor management. Reliable and focused on achieving organizational goals through strategic planning and meticulous attention to detail.
Overview
29
29
years of professional experience
Work History
Contracts Administrator
Community Medical Center
2019.01 - Current
- Oversee the full lifecycle of healthcare contracts, including creation, editing, amendments, and renewals using standardized templates.
- Maintain contract accuracy and integrity across contract management systems and shared drives.
- Track and reconcile contract renewals, ensuring deadlines and compliance requirements are met.
- Analyze financial data, reimbursement methodologies, and contract terms to support organizational decision-making.
- Interpret contract language and collaborate with legal and compliance teams to ensure regulatory alignment.
- Prepare executive summaries outlining contract terms, financial impact, and historical context.
- Coordinate with executives, finance, and external stakeholders to align contract expectations and outcomes.
- Ensure all required approvals and signatures are obtained using electronic signature tools.
- Monitor and manage contract workflows to ensure timely completion and process efficiency.
Office Coordinator – Physical Medicine & Rehabilitation
Community Medical Center
2017.01 - 2019.01
- Developed and implemented office procedures, tracking systems, and documentation workflows.
- Served as liaison between providers, patients, and external stakeholders.
- Maintained accurate records and ensured compliance within EMR systems.
- Coordinated office operations to enhance workflow efficiency and support team productivity.
- Managed scheduling and communication between departments, ensuring timely information exchange.
Outpatient Scheduler & Registration
Community Medical Center
2012.01 - 2017.01
- Managed insurance verification and coordinated billing processes.
- Applied CPT coding corrections and handled billing adjustments.
- Supported reimbursement accuracy and Medicare compliance.
- Answered phone calls and messages for 2-physician medical facility, scheduling appointments, and handling patient inquiries.
- Answered phone calls and messages for 10 -physical therapy office, scheduling appointments, and handling patient inquiries.
- Answered phone calls and messages for 10 physical therapist office, scheduling appointments, and handling patient inquiries.
Supervisor, Member Services Operations
CVS/Caremark
2011.01 - 2012.01
- Led an 18-member team supporting Medicare Part D enrollment and disenrollment.
- Analyzed performance metrics and implemented workflow improvements.
- Partnered with regulatory teams to ensure CMS compliance.
Trainer / Supervisor
CVS/Caremark
2008.01 - 2012.01
- Developed training programs and served as subject matter expert for operational processes.
- Supervised staff and coordinated workload distribution.
Provider Network Contract Representative
Health Net of Arizona
2005.01 - 2008.01
- Managed provider contracts across a 400-provider network.
- Conducted financial analysis and ensured accurate contract loading for claims processing.
- Built strong provider relationships and supported network development initiatives.
Membership Accounting Supervisor
PacifiCare of Arizona
2002.01 - 2005.01
- Supervised enrollment, billing, and contract-related operations.
- Monitored performance and implemented process improvements.
Customer Service Supervisor
United Healthcare of Arizona
1997.01 - 2002.01
- Led team handling escalated billing, contract, and provider inquiries.
- Supported contract interpretation and data correction processes.
Education
No Degree - Health Administration
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZSkills
- Contract lifecycle management
- Contract Drafting
- Payer Billing, Collections, & Reimbursement Methodologies
- Contract Language Interpretation & Legal Terminology
- Financial analysis and reporting
- Contract Management Systems & Document Control
- Proficient in Microsoft 365 applications
- CRM and eSignature tools proficiency
- Healthcare Compliance & Regulatory Standards
- Effective stakeholder engagement
- Operational coordination
- MediTract database management
- Bizagi contract management
- SharePoint administration
- Excel proficiency
- Microsoft Teams
- Slide deck creation
- Skilled in creating Visio flowcharts
- Cerner system expertise
- Detail-oriented accuracy
- Effective written and verbal communication
- Deadline management
- Strong professionalism and confidentiality
Timeline
Contracts Administrator
Community Medical Center
2019.01 - Current
Office Coordinator – Physical Medicine & Rehabilitation
Community Medical Center
2017.01 - 2019.01
Outpatient Scheduler & Registration
Community Medical Center
2012.01 - 2017.01
Supervisor, Member Services Operations
CVS/Caremark
2011.01 - 2012.01
Trainer / Supervisor
CVS/Caremark
2008.01 - 2012.01
Provider Network Contract Representative
Health Net of Arizona
2005.01 - 2008.01
Membership Accounting Supervisor
PacifiCare of Arizona
2002.01 - 2005.01
Customer Service Supervisor
United Healthcare of Arizona
1997.01 - 2002.01
No Degree - Health Administration
Maricopa Community Colleges, Estrella Mountain Community College
Technical Tools
- MediTract Contract System Database
- Bizagi Contract Terms Data
- SharePoint
- Microsoft Excel
- Word
- Outlook
- Teams
- PowerPoint
- Access
- Visio
- Cerner
Personal Information
Title: CONTRACT SPECIALIST