Michelle Walton
Fort Worth
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Trinity Terrace Retirement Community
10.2025 - Current
- Table setting
- Making sure glassware and silver are polished
- Provided exceptional customer service during dining experiences, ensuring residents satisfaction and comfort.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Providing table side service with wine presentation, opening and pouring.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Assisted with menu presentations, offering recommendations based on dietary preferences and seasonal ingredients.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to presentation standards.
- Maintained cleanliness with table maintenance.
Banquet/Cocktail Server
Hotel Drover
03.2024 - Current
- Following BEO and setting table by the specifications of the layout.
- Collaborated with kitchen staff to coordinate timely food service and maintain quality standards.
- Managed inventory of tableware and supplies, ensuring readiness for events.
- Setting up any stations recommended by the client.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Delivered exceptional service to guests during events, ensuring satisfaction and a positive dining experience.
Fine Dining Server
The Mont
07.2025 - 10.2025
- Table setting and polishing, looking at table details before opening
- Menu presentation and Knowledge on items and ingredients.
- Suggested wine pairings to go with specific menu items.
- Marking the table before each course arrives
- Presenting the dish when arriving to the table.
- Table side service of wine presentation, opening and pouring.
- Table maintenance and resetting after each course.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Cocktail Server
Walters Weddings
10.2023 - 07.2025
- Organizing event space and table setting by style presented on the BEO.
- Ensuring perfection of the table to the guest standards.
- Developed extensive knowledge of cocktail recipes and menu items to advise guests on selections confidently.
- Passing appetizers and wine during cocktail hour.
- Monitored cleanliness and organization of serving areas to promote a welcoming atmosphere for patrons.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Breaking down and resetting for next event
Bayhost/Event Coordinator
TopGolf
06.2021 - 09.2023
- Supervised bay operations, ensuring optimal guest experience and efficient service delivery.
- Provided knowledgeable recommendations for menu items and beverages, enhancing guest satisfaction with their choices.
- Coordinated with kitchen and bar teams to ensure timely order fulfillment.
- Conducted regular inspections of bays for cleanliness and organization compliance.
- Resolved guest concerns promptly, maintaining a positive atmosphere within the venue.
- Answered guest questions with responses about menu, promotions and specials.
- Followed procedures to correctly handle cash, credit and gift certificate transactions.
Education
High School Diploma -
Alamance Community College
Graham, NCSkills
- POS system operations
- Strong communication skills
- Detail-oriented
- Exceptional customer service
- Menu memorization
- Tableside etiquette
- Safe food handling
- Food safety training
- Table setting
- Event service
- Advanced wine knowledge
- Personal grooming standards
Timeline
Fine Dining Server
Trinity Terrace Retirement Community
10.2025 - Current
Fine Dining Server
The Mont
07.2025 - 10.2025
Banquet/Cocktail Server
Hotel Drover
03.2024 - Current
Cocktail Server
Walters Weddings
10.2023 - 07.2025
Bayhost/Event Coordinator
TopGolf
06.2021 - 09.2023
High School Diploma -
Alamance Community College