Michelle Wantuchowicz
Fort Collins,CO
Summary
With over 20 years of retail industry experience, I am a seasoned Executive Team Leader at Target, where I oversee the service and engagement of customers and team members. I am passionate about delivering exceptional customer service, building strong relationships with vendor partners, and ensuring optimal energy management and sustainability for the store.
In my previous role as an Area Facilities Manager at H&M, I managed multiple store locations across different regions, and developed and implemented strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction. I am adept at analyzing data, developing solutions, and providing leadership and support to my team.
Overview
18
18
years of professional experience
Work History
Area Facilities Manager
H&M Hennes & Mauritz
10.2021 - 07.2023
- Responsible for managing facilities at 20+ H&M locations across 5 states in the Midwest
- Collaborated with key internal and external stakeholders involved in large scale facilities projects and emergency mitigation
- Created, maintained and monitored annual OPEX budget of $1M, maintaining -2% through 2023
- Managed quarterly preventive maintenance programs for HVAC, annual vertical transportation programs and monitored building automation systems
- Participated in store rebuild strategy, closure processes and new opening coordination
- Organized vendor contract administration for 12 vendors, monitored energy consumption & reductions through LED retrofit rollout
- Drove strong internal stakeholder communication, resolved on site vendor disputes, and developed strategies to increase store condition assessments year over year
- Identified procurement and vendor service needs for facility.
Department Manager
H&M
01.2015 - 10.2021
- Recruit, interview, and partner directly with Store Manager to hire seasonal and permanent Sales Advisors
- Implement and provide ongoing training with Sales Advisors, Stores Best Practices, and H&M's Member Rewards Program
- Assign Sales Advisors to specific duties to best suit the needs of the store and be involved with their personal development
- Established strong and cohesive partnership with Visual Team to execute Department moves
- Responsible for executing Sales Advisors weekly schedules
- Worked within guidelines by different members of District Team to ensure KPI's were met accordingly
- Persistently work through H&M 's Values and Global Leadership Expectations to achieve personal growth and tremendous success working on a goal driven team
- Followed safety protocols and company processes and procedures
- Enforced safety rules and other policies to protect employees and minimize company liability
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Store Manager
Earthbound Trading Company
10.2005 - 01.2015
- Reported directly to District and Regional Manager in regard to all KPI's
- Handled all payroll functions on a weekly basis
- People Leadership Customer Service Training for entire staff
- Freight Experience
- Implemented all promotions, sales floor merchandising, and window displays to increase store revenue
- Recruit, interview, hire, and train all sales advisors
- Created schedule and consider all time-off requests every week
- Coach and assigned employees to specific duties to best suit the needs of the store
- Supervised a team of 15 employees 20-25 during Holiday Season
- Trained all new employees and members of Management Team
- Built loyal clientele through high-level outstanding customer service
- Worked directly with district manager to oversee 4 other stores the district and region
- Partnered with the buying team to help develop new ideas for merchandise to be sold in stores nationwide.
Education
Some College (No Degree) -
University of Cosmetology Arts & Sciences
High School Diploma -
Somerset High School
05.2002
Skills
- Employee supervision and task delegation
- Supervision & leadership
- Planning & organizing
- Fire Safety Regulations
- Health and Safety Compliance
- Operational Efficiency and Safety
- Service Contract Management
- Cost-Reduction Methods
- Facility Updating
- Crisis Intervention
- Microsoft Office
- Service Channel Efficient
General Information
MICHELLE WANTUCHOWICZ, AREA FACILITIES MANAGER, 210-385-2065, Michelle.Wantuchowicz@gmail.com, Fort Collins, CO, 80525
Timeline
Area Facilities Manager
H&M Hennes & Mauritz
10.2021 - 07.2023
Department Manager
H&M
01.2015 - 10.2021
Store Manager
Earthbound Trading Company
10.2005 - 01.2015
Some College (No Degree) -
University of Cosmetology Arts & Sciences
High School Diploma -
Somerset High School
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