Michelle Watkins
Altamonte Springs
Summary
Results-driven Human Resources and Payroll professional known for high productivity and efficient task completion. Specialize in strategic planning, employee relations, and performance management. Excel in communication, leadership, and problem-solving to navigate complex situations and drive organizational success.
Overview
10
10
years of professional experience
Work History
Senior Payroll Analyst
BNY Mellon
10.2025 - Current
- Managed payroll processing for diverse employee groups across multiple business units.
- Ensured compliance with federal and state payroll regulations and policies.
- Collaborated with HR to resolve payroll discrepancies and employee inquiries.
- Trained team members on payroll procedures and best practices for accuracy.
Human Resources Director
Sandcastle Homecare
02.2024 - 10.2025
- Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
- Provided support during labor disputes by representing the organization at hearings or meetings with unions or government agencies.
- Scheduled random drug testing for employees to diminish regularity risks.
- Processed employee rehires, transfers, terminations and withholdings.
- Analyzed competitors and market trends to facilitate business growth.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Prepared reports on personnel activity including hiring trends, staff turnover rates, and other relevant metrics.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
Payroll Analyst
Verizon Wireless
01.2021 - 01.2024
- Processed payroll for over 150,000 people multi-state and globally.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings
- Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries
- Assisted with auditing and responding to company accountants
- Determined payroll liabilities by comparing employee federal and state income and social security taxes to employer’s social security, unemployment, and workers’ compensation payments
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards
- Documented and processed all garnishments for bankruptcies, student loans and child support orders
PAYROLL SUPERVISOR/ HUMAN RESOURCES
Orlando Health
02.2018 - 04.2020
- Utilized PeopleSoft Human Capital Management Software
- Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Absence Management and time entry system analysis
- Compute wages and deductions and enter data into computers
- Lead my team of four payroll administrators to ensure accuracy, compliance, and to always stay on task to meet strict deadlines
- Maintained confidence and respect of my team to always ensure that we operated diligently
- Kept track of leave time, such as vacation, personal, and sick leave, for employees
- Provided information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions
- Advance Experience in shift differential pay
HUMAN RESOURCES GENERALIST/PAYROLL
B&B Investigative Services
10.2015 - 03.2018
- Managed a team of two Human Resource administrators and one payroll administrator to ensure confidentiality and strong attention to detail were met on a constant basis
- Developed standard operating procedures to maintain organization within our payroll process
- Absence Management/HRIS
- Developed or implement recruiting strategies to meet current or anticipated staffing needs
- Processed paperwork for new employees and enter employee information into the payroll system
- Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
Education
B.S IN BUSINESS ADMINISTRATION - FINANCE
University of Central Florida
A.S IN BUSINESS ADMINISTRATION - FINANCE
Seminole State College
CERTIFIED PAYROLL PROFESSIONAL -
SOCIETY FOR HUMAN RESOURCES MANAGEMENT
Skills
- Investment Consulting and Planning
- Processing Garnishments
- Human Resources Department Processes
- Payroll Policies and Procedures
- Payroll and Benefits Administration
- Payroll Reconciliation
- Report Preparation and Presentation
- Wages and Deduction Calculation
- HR policy development
- Benefits administration
References
References available upon request
Timeline
Senior Payroll Analyst
BNY Mellon
10.2025 - Current
Human Resources Director
Sandcastle Homecare
02.2024 - 10.2025
Payroll Analyst
Verizon Wireless
01.2021 - 01.2024
PAYROLL SUPERVISOR/ HUMAN RESOURCES
Orlando Health
02.2018 - 04.2020
HUMAN RESOURCES GENERALIST/PAYROLL
B&B Investigative Services
10.2015 - 03.2018
A.S IN BUSINESS ADMINISTRATION - FINANCE
Seminole State College
CERTIFIED PAYROLL PROFESSIONAL -
SOCIETY FOR HUMAN RESOURCES MANAGEMENT
B.S IN BUSINESS ADMINISTRATION - FINANCE
University of Central Florida