Summary
Work History
Education
Skills
References
Timeline
Generic

Michelle Watts

New Hampton,NY

Summary

Accomplished Stable Manager at Greystone Stables, adept in vendor relationship management and team building, significantly enhanced horse care and client satisfaction. Leveraged organizational skills and adaptability to streamline operations and event planning, achieving notable improvements in efficiency and safety. Demonstrated professionalism and reliability in high-stakes environments, ensuring compliance and fostering growth. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.

Work History

Stable Manager

Greystone Stables
New Hampton, New York
2010 - 2024
  • Developed comprehensive training programs for stable staff to ensure consistent handling practices and quality care for horses.
  • Optimized facility function by creating organized spaces for feed storage, tack rooms, wash stalls, arena use areas to maximize safety and accessibility for riders.
  • Managed emergency situations calmly and effectively while prioritizing safety of horses and staff members involved in incidents or accidents.
  • Coordinated successful events such as horse shows, riding team practices, and 4H club.
  • Ensured compliance with industry regulations by maintaining accurate records on horse health, vaccinations, and farrier histories.
  • Increased client satisfaction through clear communication of boarding expectations, policies, and fees while ensuring a welcoming atmosphere at facility.
  • Provided personalized riding lessons emphasizing rider safety while fostering growth in skills to riders of all ages and ability levels.
  • Collaborated effectively with veterinarians to develop preventive healthcare plans tailored to individual horse needs while monitoring general herd health trends closely over time.

Personal Assistant to Implementation Specialist

Empire Blue Cross Blue Shield
Middletown, California
2007 - 2010
  • Managed multi-line phone system, routing calls, delivering messages to Implementation Specialist for over 10 major self-companies.
  • Responsible for documenting meeting minutes accurately, ensuring client satisfaction by meticulously following up on action plans and resolving administrative issues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and HIPPA regulations.
  • Enhanced executives' preparedness and coordinated logistics for client meetings.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Accomplished project deadlines by assisting with task completion whenever required.

Mortgage Loan Processor

New Century Mortgage
Pearl River, New York
1997 - 2007
  • Managed high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Contributed to success of loan officers by providing essential support in areas of loan documentation review, data entry, and client communication.
  • Streamlined application turnaround times, conducting thorough risk assessments for each loan application.
  • Reduced loan application errors by implementing thorough quality control process for all submitted applications.

Education

High School Diploma -

Goshen Central High School
Goshen, NY
05.2001 -

Certified PEMF Practioner

MagnaWave

Skills

Conflict Resolution Strategies

References

Jody Moraski

Former Owner/ Head Trainer

Greystone Stables Inc

845.283.7433


Dinah Skorich, DVM

Equine Veterinarian

Equilibrium Veterinary Services

845.232.1106



Timeline

High School Diploma -

Goshen Central High School
05.2001 -

Stable Manager

Greystone Stables
2010 - 2024

Personal Assistant to Implementation Specialist

Empire Blue Cross Blue Shield
2007 - 2010

Mortgage Loan Processor

New Century Mortgage
1997 - 2007

Certified PEMF Practioner

MagnaWave
Michelle Watts