Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Wenslaff

Brookfield,WI

Summary

Proven expertise in schedule management and client care, honed at Lifespace and as a self-employed caregiver. enhancing team productivity through effective communication, and providing compassionate support to seniors. , I excel in delivering service excellence and achieving top customer approval.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

LPS Scheduler, Caregiver

Lifespace , Newcastle Place
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Met all deliverables by diligent scheduling within agreed timeframes, achieving top customer approval.
  • Managed resources, tracked progress, and adjusted schedules to meet deadlines.
  • Engaged with team members and supervisors to assess inventory needs and achieve optimal stock levels.
  • Developed and sustained robust working relationships with both internal and external stakeholders, enhancing communication channels to improve teamwork.
  • Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
  • Closely monitored employee performance to pinpoint areas needing improvement.
  • Guided staff on adherence to office protocols and practices.

Elderly Caregiver

Self Employed
01.2016 - 04.2023
  • Provided empathetic support and care to senior patients.
  • Executed weekly errands and grocery shopping.
  • Provided detailed assistance in personal hygiene tasks such as bathing, grooming, dressing, feeding and toileting.
  • Provided daily necessities assistance, ensuring clients' dignity.
  • Kept patient areas orderly, sanitized, and secure.
  • Promoted healthy living by aiding in keeping households organized and hazard-free.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Facilitated increased autonomy and health among disabled individuals.
  • Handled emergency cases efficiently, alerting medical professionals when necessary.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Encouraged social engagement among elderly residents by coordinating various communal activities.

Education

GED -

Wctc

General Studies

Bay View HS

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Reliable Work Performance
  • Teamwork and collaboration
  • Service Excellence
  • Schedule coordination
  • Schedule management
  • Client-specific scheduling
  • Excellent communication
  • Teamwork
  • Reliability

Certification

Dementia care

Timeline

Elderly Caregiver

Self Employed
01.2016 - 04.2023

General Studies

Bay View HS

LPS Scheduler, Caregiver

Lifespace , Newcastle Place

GED -

Wctc

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Michelle Wenslaff