Michelle Westerhold
Ozark,MO
Summary
I am an Executive Administrator with a proven track record at J&T Solutions LLC, adept at managing sensitive information and enhancing communication. Skilled in payroll processing with ADP and effective organizational leadership, I streamlined travel arrangements and improved team productivity, ensuring timely project completion and fostering a collaborative work environment.
Professional administrator ready to bring extensive experience to new role. Known for optimizing office workflows, managing executive calendars, and coordinating key projects. Team-oriented approach ensures seamless collaboration and adaptability to dynamic environments. Expertise in office management software and strong organizational skills valued by employers.
Overview
9
9
years of professional experience
Work History
Executive Administrator
J&T Solutions LLC
08.2017 - Current
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets, and boost team productivity.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to clients and executives as needed.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- 10 years of management experience.
Office Manager
Title Transfer Company
02.2016 - 08.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Managed approximately15-30 incoming calls, emails and faxes per day from customers.
Education
High School Diploma -
Hollister High School
Hollister, MO05-1998
Skills
- Organizational leadership
- Effective communication
- Information confidentiality
- Payroll processing-I am proficient with ADP
- Staff management-for a staff up to 15-20
- Records management
- Travel arrangements-Booking airfare, car rentals, lodging, meeting spaces
- Expense reporting-Travel expenses and meeting budgets
- Microsoft Office Suite-Word and Excel
- Databases-Have used many CRM's
- Contracts-Sales Contracts and agreements
- Managing multiple priorities
Accomplishments
- Oversaw rise of company to the top of the industry.
- Used Microsoft Excel to develop inventory tracking and sales reports spreadsheets.
- Collaborated with team of 5 in the development of Customer Service Updates
- Collaborated with team of 5-10 in the development of Travel Sales Seminars.
- Supervised team of 5-25 staff members, both administrative and sales force.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
HybridOn-SiteImportant To Me
Work from home optionWork-life balance401k matchPersonal development programsHealthcare benefitsTimeline
Executive Administrator
J&T Solutions LLC
08.2017 - Current
Office Manager
Title Transfer Company
02.2016 - 08.2017
High School Diploma -
Hollister High School
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