Michelle Wheeler

I manage a 11M+ portfolio in a specified territory in the state of Arkansas. I am currently a presidents club award winning sales professional with a documented track record of success for the past 7 consecutive years. I was ranked #1 in sales in year 2020 & ranked in the top three in sales over the past 6 years. I have achieved the Million Dollar sales award generating over 1M in sales consistently over the past 6 years with year 2021 exceeding over 2.4M in net new sales.

I collaborate w/my VP of Sales on sales forecasting, business planning and developing sales strategies to increase market share. I have an ability to grow significant revenues in a given territory and I am a big advocate in building long term relationships with my clients. I believe this is what makes me stand out above my competition.

I am a very competitive and focused individual. I advocate for my team and believe in helping present them with opportunities that will help them learn and grow in their profession as well. I am team focused and I am fundamental in helping train new employees in account management, account retention and assist in training with the sales process.

Managed a book of business >1M in a specified territory in the state of Arkansas. Built long term relationships with clients while collaborating with the sales team on new opportunities & up selling of new testing opportunities for established & new clients.

Led and managed a cross functional team at a well known physician practice in western Arkansas. I facilitated employee relations as well as team leadership and team building including physicians & nurse practitioners. I negotiated manage care contracts, vendor contracts & responsible for A/R & A/P. Managed financial aspects of the practice, including budgeting, patient billing and insurance claims processing.

Managed daily practice operations to include employee performance to optimize appointment scheduling, rooming patients for seamless appointments, patient records management and billing functions.

Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.

Ordered all office supplies and kept check on inventory levels.

Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.

Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.

Developed close working relationships with front office and back office staff, while working alongside other clinic managers within the healthcare organization to optimize growth, compliance and clinic fluidity as a whole.

Assisted in nursing assistant duties when needed.

Checked patient vital signs daily. Helped patients maintain personal hygiene. Assisted in daily home duties