Michelle White
Santa Barbara,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Business Operations Specialist
Ontraport
04.2016 - Current
- Facilitated development and reporting of program metrics.
- Collected, organized and provided data to maintain program status and customer commitments.
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Staffing Coordinator
Home Care Assistance
01.2014 - 04.2016
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Completed human resource operational requirements by scheduling and assigning employees.
- Advocated for staff members, helping to identify and resolve conflicts.
Education
Master of Arts - Clinical Psychology
Antioch University
Santa Barbara, CA09.2023
Bachelor of Arts - Applied Psychology
Antioch University
Santa Barbara, CA06.2021
Skills
- Registration Process Management
- Customer Accounts Management
- Data Communications
- Business Correspondence
- Problem Resolution
- Electronic Filing System
- Balance Reconciliations
- Administrative Support
- Conflict Resolution Techniques
- Customer Care
- Office Supplies and Inventory
- Calendar Software
Timeline
Business Operations Specialist
Ontraport
04.2016 - Current
Staffing Coordinator
Home Care Assistance
01.2014 - 04.2016
Master of Arts - Clinical Psychology
Antioch University
Bachelor of Arts - Applied Psychology
Antioch University
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