Michelle White
Maryville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking, detail-oriented, positive and eager to build relationships.
Overview
25
25
years of professional experience
Work History
Ministry Assistant
Armona Baptist Church
01.2020 - 08.2024
- Office management, bookkeeping and finances, online giving platform, church calendar and events, website management, communication and publication creation, supplies and purchasing.
- Planned and executed fundraising initiatives for ministry projects.
- Maintained strict confidentiality protocols in handling personal data related to church members or staff.
Teaching Assistant
Middlesettlements Elementary School
01.2013 - 01.2020
- Classroom management, whole class and IEP lesson planning, whole and small group instruction, standardized testing procedures, state standards adherence, ensured a safe classroom, assisted in student assessments, substitute taught when needed
- Managed classroom behavior effectively, helped with grading assignments and tests, and provided additional support for students with special needs.
Secretary
Northlake Mobile Home Park
01.2008 - 01.2013
- Record keeping, time keeping, and accounting, inventory (ordering, receiving and allocation), exceptional typing, customer service, insurance billing
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Customer Service Rep
Sitel
01.2007 - 12.2007
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Customer Service Rep
Tile Sensations
01.2006 - 01.2007
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Assistant Manager
Kay Jewelers
01.2004 - 01.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Trained new hires.
Secretary
Lakeshore Mental Health Inst.
01.2000 - 01.2004
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained electronic filing systems and categorized documents.
Education
Bachelor of Arts of Elementary Education -
WGU Teachers College
Student Ambassador Program -
Pellissippi State Community College
Knoxville, TNAssociate of Applied Sciences in the Criminal Justice program of study -
ITT Technical Institute
Knoxville, TN06.2011
Skills
- Strong Organization
- Calendar Management
- Document Control
- Report Preparation
- Adaptability and Flexibility
Otherworkandachievements
- Student Ambassador at Pellissippi State Community College 2014-Present
- Rental Property Management 2008-2015
- Alpha Beta Kappa National Honor Society 2010
- Member of the American Criminal Justice Association 2009-2013, Secretary 2010-2011
Timeline
Ministry Assistant
Armona Baptist Church
01.2020 - 08.2024
Teaching Assistant
Middlesettlements Elementary School
01.2013 - 01.2020
Secretary
Northlake Mobile Home Park
01.2008 - 01.2013
Customer Service Rep
Sitel
01.2007 - 12.2007
Customer Service Rep
Tile Sensations
01.2006 - 01.2007
Assistant Manager
Kay Jewelers
01.2004 - 01.2006
Secretary
Lakeshore Mental Health Inst.
01.2000 - 01.2004
Bachelor of Arts of Elementary Education -
WGU Teachers College
Student Ambassador Program -
Pellissippi State Community College
Associate of Applied Sciences in the Criminal Justice program of study -
ITT Technical Institute
Similar Profiles
Conner WrightConner Wright
Volunteer at Cedar Rock First Baptist Church/Duke Memorial Baptist ChurchVolunteer at Cedar Rock First Baptist Church/Duke Memorial Baptist Church
Lucille HarrisonLucille Harrison
Substitute Church Pianist at Antioch Baptist Church, South Aiken Baptist ChurchSubstitute Church Pianist at Antioch Baptist Church, South Aiken Baptist Church
Bobbie TaylorBobbie Taylor
Administrative Specialist at Old Way Baptist Church/ Bethesda Baptist ChurchAdministrative Specialist at Old Way Baptist Church/ Bethesda Baptist Church
Destiny CecilDestiny Cecil
Owner at CxB HaulingOwner at CxB Hauling
Brent HarvestonBrent Harveston
Customer Advocate at Clayton Homes Corporate OfficeCustomer Advocate at Clayton Homes Corporate Office