Summary
Overview
Work History
Education
Skills
Timeline
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Michelle White

Centre,AL

Summary

Dynamic Loan Officer with extensive experience at Heights Finance, excelling in client relations and documentation review. Proven track record in enhancing customer satisfaction through tailored financial advising and effective loan servicing. Skilled in database management, ensuring compliance and accuracy while fostering strong relationships with clients to facilitate successful lending outcomes.

Experienced with assessing loan applications and determining creditworthiness. Utilizes comprehensive financial knowledge to guide clients through loan process. Strong understanding of regulatory compliance and risk assessment.

Highly capable finance professional with solid background in loan origination and client management. Adept at navigating complex financial regulations while maintaining keen focus on client needs and satisfaction. Known for strong collaborative skills and results-driven approach, adapting seamlessly to dynamic environments.

Overview

8
8
years of professional experience

Work History

Loan Officer

Heights Finance
09.2022 - Current
  • Assisted clients in completing loan applications and gathering necessary documentation.
  • Supported loan processing by verifying applicant information and credit histories.
  • Learned regulatory guidelines to ensure compliance during the loan approval process.
  • Collaborated with senior loan officers to understand underwriting requirements and procedures.
  • Maintained accurate records of client interactions and loan status updates in database systems.
  • Provided timely responses to client inquiries regarding loan products and services.

Loan Officer

Credit Central, LLC
01.2018 - 08.2021
  • Assisted clients in completing loan applications and gathering necessary documentation.
  • Supported loan processing by verifying applicant information and credit histories.
  • Learned regulatory guidelines to ensure compliance during the loan approval process.
  • Collaborated with senior loan officers to understand underwriting requirements and procedures.
  • Maintained accurate records of client interactions and loan status updates in database systems.
  • Provided timely responses to client inquiries regarding loan products and services.
  • Developed knowledge of various lending options to better assist prospective borrowers.
  • Participated in training sessions to enhance understanding of financial products and market trends.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.

Education

No Degree - Criminal Justice

Gadsden State Community College
Gadsden, AL

No Degree - Criminal Justice

Snead State Community College
Boaz, AL

GED -

Gadsden State Community College
Gadsden, AL
06-2006

Skills

  • Database management
  • Relationship building and management
  • Documentation review
  • Sales expertise
  • Financial advising
  • Client relations
  • Loan servicing
  • Consumer lending
  • Financial services

Timeline

Loan Officer

Heights Finance
09.2022 - Current

Loan Officer

Credit Central, LLC
01.2018 - 08.2021

No Degree - Criminal Justice

Gadsden State Community College

No Degree - Criminal Justice

Snead State Community College

GED -

Gadsden State Community College
Michelle White