Michelle White-Butler
Calera
Summary
A highly motivated, detail-oriented, professional with the passion for helping children succeed.
Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.
Diligent [Service Writer] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
23
23
years of professional experience
Work History
Paraprofessional
Shelby County Board of Education
08.2021 - Current
- Provide instructional support to students in individual, small-group, and whole-class settings.
- Supervise students during lunch, recess, arrival, and dismissal.
- Maintain a safe, structured, and supportive learning environment.
- Provide one-on-one support to students requiring additional assistance.
- Help students develop social, emotional, and life skills.
Substitute Teacher, Shelby County School District
Kelly Services, Calera, AL 35040
10.2019 - 08.2021
- Facilitated classroom lessons from assigned teachers
- Worked with children with different strengths and weaknesses
- Adapted lessons and activities as other activities were needed
- Worked with children on different levels of the autism spectrum
- Provided an atmosphere that was safe and clean for future classes
- Provided feedback to teachers as needed
Sales Representative/Service Writer
Wal-Mart, Alabaster, AL 35007
11.2003 - 08.2014
- Worked with customers to document vehicle problems
- Scheduled automotive repair services
- Worked as point of contact for customers
- Worked with management and vendors for customer’s needs
- Responsible for sales
- Documented vehicle issues
- Prepared cost estimates
- Ensured all customers were satisfied in their transactions
- Asked owners questions and performed visual inspections of cars to determine issues
- Tracked repairs and expenses for customers
- Provided excellent customer service through all interactions
Key Holder Manager
Dollar General, Charles Town, WV 25414
08.2002 - 05.2003
- Performed pre-opening and closing duties
- Performed accounting duties such as counting cash drawers and making bank deposits
- Managed employees to ensure store was organized before opening and closing
- Performed final walk through of the store before leaving
- Acted as a liaison to management
- Reported any problems to management
- Created employees schedule for the week
- Promoted special offers and featured items
- Respond to customer’s special orders
- Communicated job expectations and coached employees
Education
Associates - Early Childhood Care and Education
American Public University
Charles Town, WV08.2020
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
Summary of Qualifications
- Excellent verbal and written communication skills
- Training mentor
- Member of Parent Teacher Organization (PTO)
- Efficient with all Microsoft software applications
- Works well with children
- Able to communicate with parents and children
- Extremely organized
- Detail-oriented
Timeline
Paraprofessional
Shelby County Board of Education
08.2021 - Current
Substitute Teacher, Shelby County School District
Kelly Services, Calera, AL 35040
10.2019 - 08.2021
Sales Representative/Service Writer
Wal-Mart, Alabaster, AL 35007
11.2003 - 08.2014
Key Holder Manager
Dollar General, Charles Town, WV 25414
08.2002 - 05.2003
Associates - Early Childhood Care and Education
American Public University