Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Whiteley

Yuba City,CA

Summary

Dynamic professional with extensive experience in customer service and office administration at Walmart. Proven ability to enhance operational efficiency through effective communication and organization. Skilled in inventory management and document preparation, consistently maintaining high standards of cleanliness and professionalism in all environments. Committed to delivering exceptional results and fostering positive relationships.

Overview

22
22
years of professional experience

Work History

Secretary

New Creations Community Landscape
04.2016 - 03.2025

Transported vehicles for maintenance and managed professional phone communications.

Housekeeper

Crothall
08.2015 - 04.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Housekeeper

Sodexo Healthcare
10.2012 - 05.2013
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Inventory Specialist

Walmart
08.2006 - 07.2011
  • Conducted regular cycle counts to enhance inventory accuracy.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.

Janitor

Jacob's Janitorial
07.2003 - 01.2006
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.

Education

Certificate - Early Childhood Education

Butte College
Oroville, CA

High School Diploma - General Education

Abraham Lincoln Homeschool
Marysville, CA
05.2003

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • Schedule management
  • Sales support
  • Calendar management
  • Document preparation
  • File management
  • Supply ordering
  • Supply restocking
  • Complex Problem-solving

Timeline

Secretary

New Creations Community Landscape
04.2016 - 03.2025

Housekeeper

Crothall
08.2015 - 04.2016

Housekeeper

Sodexo Healthcare
10.2012 - 05.2013

Inventory Specialist

Walmart
08.2006 - 07.2011

Janitor

Jacob's Janitorial
07.2003 - 01.2006

Certificate - Early Childhood Education

Butte College

High School Diploma - General Education

Abraham Lincoln Homeschool
Michelle Whiteley