Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Work Availability
Software
Timeline
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Michelle Whitfield

Alexander,AR

Summary

Dynamic Business Consultant with a proven track record at Elder Independence Home Care, excelling in business planning and human resources management. Expert in developing efficient strategies and fostering strong relationships, I enhance team performance and client satisfaction through effective communication and process improvement. Committed to delivering exceptional results in every project.

Professional manager with extensive experience in scheduling and operations management. Known for strong focus on team collaboration and achieving results, adapting effectively to dynamic environments. Skilled in efficient resource management and strategic planning, consistently ensuring optimal team performance and project success.

Overview

13
13
years of professional experience

Work History

Business Consultant

Self-employeed
01.2013 - Current
  • Developed business strategies and plans to help clients see all opportunities available in their field of business,
  • Performed as consultant for startup business to set everything up and then help as need or on a monthly bases with issus that might arise.
  • QuickBooks set up and Payroll set up for client to use.
  • I do some bookkeeping and other task for clients.
  • I am fully capable of running a business office and have but I love people and find that I am happier working with people.

Team Development and Scheduling Manager

Elder Independence Home Care
05.2019 - 01.2025
  • Maintained schedule for up to 100 care providers for client needs. I have a great love for helping others and working from a positive position. I find people respond positively if treated with respect and positivity
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency so no gaps or clients needing someone. All clients received care.
  • Hired or recruited care providers to maintain quality staffing for clients. Preformed background and reference checks to make hiring decisions.
  • On boarded and managed, developed and trained staff, establishing and monitored goals, conducting performance reviews and administered raises for employees.
  • Organized and updated databases, records and other information resources. I work from a very detailed and organized state of mind. I like to be able to provide anything needed at anytime. I also keep detailed information on every aspect,
  • Developed strong working relationships with management and executive team through effective communication skills.
  • Coordinated office events, seminars and meetings for staff and clients.
  • I have strong business management and financial skills as well.

Education

Business Administration And Management

University of Arkansas Little Rock
05-2013

Skills

  • Hiring and Onboarding
  • Scheduling Manager
  • Presentation skills
  • Business analysis
  • Business planning
  • Human resources management
  • Project management
  • Staff mentoring
  • Process improvement
  • Customer service management

Accomplishments

  • Supervised team of 100 plus staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved employee conflicts which led to them being able to work as a team and resolve issues.
  • Achieved efficiency by introducing mobile app for clock in and out and employee task management.

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Google Suite

Microsoft Products /Excel also

Multiple Scheduling Software

Timeline

Team Development and Scheduling Manager

Elder Independence Home Care
05.2019 - 01.2025

Business Consultant

Self-employeed
01.2013 - Current

Business Administration And Management

University of Arkansas Little Rock