Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Whitfield-Stevens

Elmont,NY

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Well-known for creating positive workplace culture and high-performing teams.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Family Team Conferencing Manager

NYC Administration for Children's Services
03.2023 - Current

- Supervise a team of Child and Family Specialists daily.
- Ensure all Conference Requests are screened and assigned to a facilitator timely.
- Ensure all Safety and Risk concerns are fully identified and addressed by the Facilitator in the Family Team Conference.
- Maintain fidelity to the Family Team Conference Model/ Utilizing consensus decision making however when appropriate initiating a high-level review process when the conference decision falls
outside of safety and or policy.
- Complete administrative functions including performing area data analysis.
- Coordinate and collaborate with Child Welfare Programs divisions and outside stakeholders including community organizations to support the integrity and purpose of conferencing.
- Attend Inter/Intra-agency meetings to share information and develop policies and procedures

Child & Family Specialist

Administration for Children’s Services
05.2016 - 03.2023
  • Facilitate a minimum of three Family Team conferences per day to ensure placement and decisions reflect children services values and principles.
  • Prepare Family Team Conference reports and other documentation in a timely manner
  • Assess education, health, socialization and progress of child/youth.
  • Developed training materials for staff on best practices in protective decision making conferences.

Community Coordinator

Administration for Children’s Services
01.2007 - 01.2016
  • Attends case conferences and act as a liaison between contract agencies and Administration for Children’s Services
  • Assist attorneys with legal research
  • Assist attorneys with drafting of supoenas and other legal documents
  • Assisting in obtaining court documents, records, and reports from various ACS systems including but not limited to Connections, LTS, ACRES, UCMS

Family Assessment Specialist- Social Work Intern

Administration for Children’s Services
01.2008 - 01.2009
  • Conduct a social work assesment of a family during crisis under the supervision of Family Assessment Staff
  • Refer families to appropriate long term services
  • Document retrieval of previous ACS intervention of families from various ACS databases including but not limited to Connections, LTS, ACRES, UCMS

Education

Masters of Social Work - Clinical Social Work

Hunter College School of Social Work
New York, NY
01.2010

B.A. - Forensic Psychology

John Jay College of Criminal Justice
New York, NY
01.2003

Skills

  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Relationship building

Certification

  • 2019-2027
  • New York State School Social Worker Certification

Timeline

Family Team Conferencing Manager

NYC Administration for Children's Services
03.2023 - Current

Child & Family Specialist

Administration for Children’s Services
05.2016 - 03.2023

Family Assessment Specialist- Social Work Intern

Administration for Children’s Services
01.2008 - 01.2009

Community Coordinator

Administration for Children’s Services
01.2007 - 01.2016

B.A. - Forensic Psychology

John Jay College of Criminal Justice

Masters of Social Work - Clinical Social Work

Hunter College School of Social Work