Michelle Whitt

• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with vendors and keep up with inventory (marketing/promo giveaways).
• Oversaw office inventory activities by ordering, stocking and shipment receiving.
• Conducted regular inventory assessments of office and breakroom supplies, ordering necessary items proactively to prevent stock shortages.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in recruitment process by pulling resumes and conducting 4 to 5 questionnaire screening before passing resume on to recruiter or my supervisor.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Maintained and updated office records, both digital and physical.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Collaborated with various departments to complete assigned tasks.

· Answer/forward all incoming calls to appropriate employees.

· Order office supplies and equipment (laptops, monitors,) upon request and have shipped to office or employee home address.

· Handle all of the shipping and receiving of items through UPS, FedEx, USPS.

· Assist the HR Manager with 401K company mass mail outs (create labels, print out 401K updates, mail out to employees by deadline date).

· Order/reorder business cards for all employees, and new hires.

· Order fobs/key cards for new hires through building management.

· Assist the HR Manager with collecting company equipment/office access card/fob from terminated employees or employees that have resigned (laptop, access cards, etc.).

· Assist the IT Team with setting up laptops for new hires.

· Assist the marketing team with organizing corporate events.

· Create spreadsheet to keep track of what I purchase with the company credit card. Email my spreadsheet to the accounting team once a month so they can compare it with the billing statement.

· Book flights and hotel rooms for all corporate travelers.

· Order all company promo/giveaway items through vendors.

· Update the corporate roster when we have new hires or terminations; email updates to corporate team, IT Team, offshore team.

· Assist HR Manger with pulling resumes from LinkedIn to look for new hires; schedule a phone screening with candidate(s) to make sure they are a good fit for the position before forwarding the information to supervisor to set up for in-person interview

· Forward all VOE (verification of employment) documents that come by fax or email to the HR Team, scan/email.

· Make lunch/dinner reservations for executives upon request.

· Mail out documents for all departments, upon request.

· Make sure conference room(s) are clean at all times, so that it’s ready for use for the next person.

Meet or speak with office vendor reps, such as Office Depot/Office Max, Staples, Perimeter Office Supplies, 4imprint, and other promo companies so that I can keep the cost down on office products, giveaway/promo items, and equipment being ordered.

I worked closely with the Sr. Recruiter, HR Manager, the Lead HR Generalist, and
the HR Administrator daily to coordinate our daily work; I assisted the CEO of
our apparent company (Circle Technologies) to help with the
onboarding/terminations/benefits processing of our full-time contract employees
as well as our 1099 contractors and part-time contractors; I was in charge of
creating all employee files (hard & soft copy) and made sure all documents were
filed properly and kept up-to-date; created and emailed offer letters to new fulltime and contractor employees; made sure the I-9’s and background checks were
completed in a timely matter; submitted benefits paperwork for
processing/activation/termination; some HRIS experience -created employee
profiles in the system that included the employees personal information, work
location, salary/wages, benefits selections, and also employee updates; experience
with Paychex, ADP, and Oracle systems; completed the on-boarding and
termination process for all employees; assisted with benefits open enrollment
every year; complete employment verification letters for employees upon request,
sent letters to employees about their new promotion/position, pay increase (yearly
salary) and reviews, location transfer using Microsoft Word format, maintained
Excel spreadsheet for employee benefits selections/deductions and one for
employee personal information including date of hire and termination date;
process invoices and expense reports in to system for payment; mailed out live
checks to vendors; retrieve and deliver daily U.S. mail; ship, receive, and log in
packages from courier service, UPS, and FedEx; photocopying and scanning
documents; and a host of other tasks. I was let go due to restructuring of the
company.

Answer multi-line telephone system; pick up and distribute daily U.S. mail to
appropriate employees; send, retrieve and distribute packages from UPS and
FedEx; entering warranty information (data entry) in to company system; filing
and photocopying; assist accounting department with mailing out vendor checks. I
left the company because they were closing the Michigan location; I moved out of
state before the office officially closed

Answering phones; greeted guests arriving for meetings; completed projects given to me by my supervisor; responsible for mailing out checks, filing, photocopying
and data entry. I left the company and found a new position because the company was bought out by Tyson Foods and was closing the corporate office.

I worked in the word processing department and also covered the front desk for the head security person when she was on breaks or out of the office. I signed-in
guests and gave them temporary badges; I kept track of employees and contractors to make sure they were swiping badges each time they left and reentered the building; I
made name plaques for new and relocated employees; assisted in the marketing department when needed; data entry and filing. I found further employment because the company was downsizing and laying off employees. My position was cut down to part-time. I needed a full-time position.

*Nationwide Insurance Company was formerly T.I.G. Insurance Company, when I worked there.

• Trained new team members by relaying information on company procedures and safety requirements.
• Reviewed daily requirements and forecasts and delegated work for optimal coverage.
• Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
• Improved team productivity by implementing efficient project management strategies and delegating tasks effectively.
• Monitored team performance to identify productivity improvement opportunities.
• Sorting and filing policy files; retrieve and deliver policy files to the underwriters and to customer service reps upon request; printing microfilm, photocopying, entering and updating policy information in to the system(data entry).
  I found another job before my location officially closed. T.I.G. was bought out by Nationwide Insurance Company.