Michelle Wieloch
Fort Bragg,CA
Summary
Highly accomplished Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
Work History
Project Manager
MC & BC, LLC
05.2023 - Current
- Developed project scopes, budgets and timeline
- Developed procurement process and tracking
- Ensured all projects are delivered on-time, within scope and budget
- Developed vendor relationships
- Averaging 38% in price reduction for products and services.
Facility Operations Manager
FoundryWorks
08.2020 - 05.2023
- Decreased labor cost by 30% in the first 6 months
- Lead cross-functional team of 25 employees, including 1 manager and 1 supervisor to successfully complete large scale projects resulting in a 25% increase in revenue
- Participated in selection of new products to bring to market
- Traveled to MSO to train managers in processes and best practices
- Lead Multi department coordination to ensure product availability to the customer
- Coordinated and executed all competition entries and timelines
- Winning multiple awards each year
- Coordinate and execute employee events, recognition & rewards including employee meals.
Director of Operations
La Merenda, Engine Co No 3
02.2004 - 12.2016
- Facilitated opening of 2 restaurants, artisanal soda line and catering operations managing 2.6 million in revenue
- Manage a team of 50+ employees including, 4 managers and 2 supervisors
- Created content and scheduled all social media and marketing campaigns
- Conducted performance reviews of management team resulting in management improvement and satisfaction
- Designed new menus and a website
- Driving an increase in online merch sales and efficiency for in-house ordering
- Increase branded merchandise and retail sales by 100% over 3 years through online store
- Planned and execute exclusive wine dinners increasing revenue by 10%
- Created and execute innovative weeknight specials increasing occupancy by 20%
- Coordinate all community outreach through donations and event fundraisers.
- Coordinated with architects, engineers, and other professionals to ensure accurate design implementation during construction phases.
Education
H.S Diploma -
PIUS XI, Milwaukee
Some College - UW-RiverFalls & UW-Milwaukee
Skills
- Operational Strategy
- Cross Functional team leadership
- Problem Solving
- Process Improvement
- Training
- Organization
- Employee Satisfaction
- Guest/Customer Experience
- Communication
- Project Management
- Revenue Generation
- Client Relations
Boards
- Coast Youth Soccer League, President, 2017, 2020
- Class of 2030, President, 2023, PRESENT
Timeline
Project Manager
MC & BC, LLC
05.2023 - Current
Facility Operations Manager
FoundryWorks
08.2020 - 05.2023
Director of Operations
La Merenda, Engine Co No 3
02.2004 - 12.2016
H.S Diploma -
PIUS XI, Milwaukee
Some College - UW-RiverFalls & UW-Milwaukee