Michelle Williams
Independence
Summary
Organized individual with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Court Clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Custodian
City Of Independence
06.2023 - Current
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Teacher Assistant
Independence School District
02.2020 - 03.2023
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Supported teacher evaluations by gathering data on student progress through formative assessments.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
Administrative Specialist I
University Of Arkansas
09.2008 - 01.2020
- Created and updated records and files to maintain document compliance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Streamlined office processes by implementing efficient document management and filing systems.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Prepared detailed documents and reports in adherence administrative processes.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Assisted coworkers and staff members with special tasks on daily basis.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Associates - Business Administration And Management
NorthWest Arkansas Community College
Bentonville, ARHigh School Diploma -
Great Bend High School
Great Bend, KS05.1983
Skills
- Strong Work Ethic
- Event Support
- Administrative Support
- Meeting participation
- Excel spreadsheets
- Expense Tracking
- Administrative background
- Appointment Coordination
- Billing oversight
- Meeting Note Taking
- High Volume Phone Inquiries
- Verbal Communication
- Documentation and Recordkeeping
- Inventory Management
- Filing and data archiving
- Office Management
- Employee Communications
- Multitasking and Time Management
- Multi-Line Phone Systems
- Confidential Document Control
- File Organization
- Inbound phone call handling
- Telephone Etiquette
- Meeting Arrangements
- Clear Communication
- Office Administration
- Microsoft Access
- Fast Learner
- Meeting Coordination
- Multi-line phone proficiency
- Accounting Support
- Managing office supply inventory
- Clerical Support
- Document Management
Certification
Certified CDA from Bright Horizons
Safe School Training
CPR Certified
FEMA IS 100 October 2023
FEMA IS 700 December 2023
Timeline
Custodian
City Of Independence
06.2023 - Current
Teacher Assistant
Independence School District
02.2020 - 03.2023
Administrative Specialist I
University Of Arkansas
09.2008 - 01.2020
Associates - Business Administration And Management
NorthWest Arkansas Community College
High School Diploma -
Great Bend High School