Michelle Williams
Fresno,CA
Summary
I enjoy my job in every way and take pride in what I do no matter how hard it is. Helping others and taking care of others, I’m also a home care provider with Fresno County IHSS.
Overview
13
13
years of professional experience
Work History
House Cleaner
Marcy Ohas
Fresno, California
01.2018 - 07.2024
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
House Cleaner
Joan Ohas
Fresno, California
03.2014 - 07.2024
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
House Cleaner
Susy Muas
09.2011 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Adhered to professional house cleaning checklist.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Emptied trashcans and transported waste to collection areas.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Home Care Provider
Mark Slama
Fresno, California
10.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
None - Child Development
Willow International Community College Center
Fresno, CASkills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Kitchen Cleaning
- Floor cleaning
- Quality Assurance
- Glass cleaning
- Deep cleaning expertise
- Household Management
- Surface sanitation
- Payment Collection
- Window Cleaning
- Window Washing
- Floor sweeping
- Dusting Techniques
- Floor polishing
- Floor maintenance
- Furniture dusting
- Carpet vacuuming
- Safe cleaning with chemicals
- Home safety management
- Surface disinfection
- Upholstery care
- Polishing surfaces
- Interior window washing
- Commercial and residential cleaning
- Teamwork
- Vacuuming and sweeping
- Residential Cleaning
- Mopping and sweeping
- Cleaning and organizing abilities
- Customer service-focused
- Excellent oral and written communication
- Cleaning bathrooms
- Customer-Oriented
- Hospitality background
- Cleaning techniques
- Complex Problem-Solving
- Vacuuming
- Interior and exterior cleaning
- Physically strong
- Dusting furniture
- Chemical Handling
- Restroom detailing
- Ordering cleaning supplies
- Ceiling fan cleaning
Timeline
Home Care Provider
Mark Slama
10.2022 - 02.2024
House Cleaner
Marcy Ohas
01.2018 - 07.2024
House Cleaner
Joan Ohas
03.2014 - 07.2024
House Cleaner
Susy Muas
09.2011 - 08.2024
None - Child Development
Willow International Community College Center
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