Michelle Williams
Lafayette,LA
Summary
Adept at enhancing operational efficiency, demonstrated through meticulous inspection at People 2.0 reducing shipping errors, and a proven track record in case management at South Louisiana Correctional Center, significantly lowering recidivism rates. Skilled in forklift operation and fostering teamwork, my attention to detail and effective communication underpin a commitment to excellence and achievement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
People 2.0
08.2022 - 03.2024
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Pipefitter Helper
Bechtel Energy
11.2018 - 08.2022
- Followed safe work practices, which included fall protection and personal protective equipment.
- Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
- Demonstrated versatility in skill set by adapting to different types of pipe materials such as steel, plastic, copper, amongst others while assisting on various projects.
- Effectively managed time and resources by prioritizing tasks, ensuring smooth progress of projects from inception to completion.
Medical Assistant/Phlebotomist
Minute Med Urgent Care
04.2015 - 11.2018
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Correctional Case Manager/Correctional Officer
South Louisiana Correctional Center
08.2005 - 03.2015
- Reduced recidivism rates by implementing evidence-based programs and interventions for inmates.
- Collaborated with multidisciplinary teams to ensure effective communication and coordination of services for inmates.
- Enhanced inmate rehabilitation by developing comprehensive case management plans tailored to individual needs.
- Streamlined processes within the case management department to increase efficiency and improve service delivery outcomes.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO12-2025
No Degree - Medical Assitant/Phlebotomy
Unitech Training Academy
Lafayette, LA03-2015
Associate of Science - Criminal Justice
Remington College
Lafayette, LA03-2011
Skills
- Attention to Detail
- Self-Motivated and Independent
- Shipping and receiving
- Heavy Lifting
- Forklift Operator
- Teamwork and Cooperation
- Effective Communication
Certification
- Automated External Defibrillator Use and Basic First Aid – American Heart Association or Red Cross.
- Occupational Safety & Health Administration 30-hour General Industry Training – OSHA.
Languages
English
Full Professional
Timeline
Shipping and Receiving Clerk
People 2.0
08.2022 - 03.2024
Pipefitter Helper
Bechtel Energy
11.2018 - 08.2022
Medical Assistant/Phlebotomist
Minute Med Urgent Care
04.2015 - 11.2018
Correctional Case Manager/Correctional Officer
South Louisiana Correctional Center
08.2005 - 03.2015
- Automated External Defibrillator Use and Basic First Aid – American Heart Association or Red Cross.
- Occupational Safety & Health Administration 30-hour General Industry Training – OSHA.
Bachelor of Science - Criminal Justice
Colorado Technical University
No Degree - Medical Assitant/Phlebotomy
Unitech Training Academy
Associate of Science - Criminal Justice
Remington College
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