Michelle Williams
Quebec City
Summary
Experienced healthcare professional with 20+ years in nursing, known for compassionate care, proactive problem-solving, and a solution-focused mindset. Skilled in meeting deadlines, disciplined, and possessing a deep understanding of medical terminology. Demonstrates exceptional organizational skills and meticulous attention to detail. Successfully owned and managed a healthcare facility for active seniors for 16 years. Seeking remote opportunities in healthcare or similar roles. Conducted meetings with nursing students via Zoom, Microsoft Teams, and FaceTime. US phone number is international.
Overview
22
22
years of professional experience
Work History
Registered nurse/owner/manager
Serenity Senior Living Residence
04.2004 - 02.2020
- Oversee and manage the nursing program for residents, which includes administering medications and ensuring a high standard of care.
- Managed healthcare documentation to ensure compliance and quality care.
- Addressed concerns and complaints during care meetings with families.
- Develop and implement budget plans and manage the Infection Control Program.
- Handles all administrative tasks.
- Proficient in English and French.
Nurse Manager
Cornwall Christian Community Clinic
03.2000 - 10.2004
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Served as a liaison between administration and nursing staff regarding policy changes or concerns raised by either party.
- Ensured compliance with state regulations and accreditation standards through regular audits and policy updates.
- Established clear communication channels between management and nurses, promoting transparency and open dialogue.
- Managed staffing schedules, ensuring appropriate coverage and minimizing overtime costs.
Perioperative Nurse
Salem Memorial Hospital
01.1998 - 01.2000
- Adhered to all relevant regulatory and accreditation guidelines, ensuring consistent compliance with established perioperative nursing standards.
- Provided compassionate, individualized care for each patient while in operating room.
- Contributed to cost-saving efforts by diligently tracking supply usage and minimizing waste in the operating room setting.
- Provided personalized patient care, addressing individual concerns to ensure comfort and trust during preoperative preparations.
- Decreased surgical site infections by adhering to aseptic techniques and maintaining a sterile operating environment.
- Maintained up-to-date knowledge of emerging trends in perioperative nursing practice through continuous professional education courses and workshops.
- Educated family members and caregivers on patient care instructions.
Education
Bachelor of Science - Nursing Science
St Lawrence College/ La Cite Collegiale
Cornwall Ontario,Canada08-1993
Skills
- Effective written communication
- Proactive self-starter
- Detail-oriented approach
- Knowledgeable in medical terminology
- Effective time management
- Accurate record-keeping
- Patient advocacy
- Analytical problem-solving
- Patient intake and discharge
- Emotional insight
- Data gathering
- Empathy in communication
Professional Goals
To work remotely full or part-time in healthcare, such as medical billing and coding.
Remote Abilities
- Video conferencing
- Microsoft Team
- Zoom
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Registered nurse/owner/manager
Serenity Senior Living Residence
04.2004 - 02.2020
Nurse Manager
Cornwall Christian Community Clinic
03.2000 - 10.2004
Perioperative Nurse
Salem Memorial Hospital
01.1998 - 01.2000
Bachelor of Science - Nursing Science
St Lawrence College/ La Cite Collegiale
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