Michelle Williby
Midlothian,VA
Summary
Dynamic and results-driven professional with an uncanny ability to propel organizations to their next level, highlight competitive advantages and streamline financial strategies. Over 20 years of Food and Beverage experience in more esteemed organizations, with specific attention to special events. Impressive track record of elevating standards and exceeding guest expectations. Exceptional leadership and communication skills with employees and clients. Believes in customer engagement and has strong insight into building relationships for growth. Excellent in event, budget, menu, and schedule planning.
Overview
17
17
years of professional experience
Work History
Financial Consultant
Consolidated Planning
01.2024 - Current
- Individual and business financial planning
- Dedicated active listener to client's goals, creating customized plans for 100% of clients.
- Collaborate with other industry specialists to present appropriate solutions
- Meticulous attention to budgets and financial details- increasing business revenue by as much as 10x's
Owner
Level Up Consulting
01.2017 - Current
- Business consulting-comprehensive financial strategy and business operation plans with appropriate valuation and pro forma.
- Led approximately 6 business owners simultaneously.
- Combines coaching techniques and business acumen to maximize opportunities for business owners.
- Consistently demonstrated strong administrative and people skills to ensure success of both parties
- Organized and attended trade shows and special events to collaborate, learn, network with other businesses, and attract new customers.
- Increased annual revenue for businesses by as much as 10 x's
Room Service & Afternoon Tea Manager
The Jefferson
10.2018 - 03.2020
- Leadership at 5-star, 5-diamond hospitality establishment
- One of two managers in 24-hour department with 16 staff members
- Powerful communication and leadership capabilities. Consistently builds strong teams
- Focus on financial key metrics and still exceed customer standards
- Defined clear targets and objectives and communicated to other team members.
- Excellent in workflow optimization, efficiency, and prioritizing responsibilities while multitasking.
- Improved marketing to attract new customers and promote business.
Director of Special Events/Management
The Greenbrier Sporting Club
07.2007 - 09.2018
- Performed and demanded highest service standards for exclusive organization
- Built new events department to execute projects for all members and amenities. Aided in managing 2 restaurants as well.
- Developed strong relationships with members and their guests, while maintaining professional social standards
- Collaborated with cross-functional teams to ensure seamless planning and coordination of all aspects of special events.
- Consistently sought out food and beverage training and knowledge and educated teams on those products
- Monitored and controlled event expenditures to meet budgets.
Education
Master of Business Administration - Business Administration And Management
Purdue University
07.2020
Bachelor of Science in Business Administration - Business Management
Purdue University
05.2016
Skills
- Leadership
- Strategy- Financial and Team Building
- Organization
- Communication
- Customer Relationship Management
- Collaboration
- Keen ability to match employees with tasks, maximizing productivity
- Resource Allocation
Referrals
available upon request
Timeline
Financial Consultant
Consolidated Planning
01.2024 - Current
Room Service & Afternoon Tea Manager
The Jefferson
10.2018 - 03.2020
Owner
Level Up Consulting
01.2017 - Current
Director of Special Events/Management
The Greenbrier Sporting Club
07.2007 - 09.2018
Master of Business Administration - Business Administration And Management
Purdue University
Bachelor of Science in Business Administration - Business Management
Purdue University
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